Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwests People come together to deliver on our Purpose; Connecting People to whats important in their lives through friendly, reliable, and low-cost air travel. The Administrative Assistant supports two Technology Directors who lead the Revenue Management and Southwest Business Departments within the Customer and Commercial portfolio. This role will manage calendars and meeting requests, oversee vacation and payroll processes, and serve as a liaison to the department-wide Administrative and Human Resources Teams. In addition, theyll support the Culture Committee, facilitate the agenda for events and strategy sessions, and assist with New Hire onboarding. The Administrative Assistant is organized, has strong interpersonal skills to support a large Team while working in a dynamic environment, and can quickly grasp new concepts to provide efficient support.
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
- Work under general supervision and may be assigned general projects
- Manage small scale department projects and cultural activities
- Support large event planning for the Department
- Review department and company news closely and understand them in relationship to their organization
- Write clear and concise responses to incoming email inquiries. Prepare communication on behalf of the Leader when directed
- Edit and review all written correspondence
- Submit expense reports and process payroll, as needed
- Prioritize calendars and schedule travel arrangements under direction of Leader(s)
- Organize and maintain all files, records, and other information
- Assist in compiling reports
- Serve as backup to Sr. Administrative Assistant(s)
- May perform other job duties as directed by Employee&39;s Leaders
Knowledge, Skills and Abilities
- Skilled in a high level of customer service delivery
- Skilled in office management & department procedures
- Ability to proactively seek creative ways to perform tasks in a timely and efficient manner
- Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
- Ability to communicate professionally with Leaders and all internal & external Customers
- Ability to set priorities, multitask, and work with a sense of urgency
- Ability to use MS Applications: Outlook, Word, Excel, and PowerPoint
- Ability to adapt to new technology applications and acquire new technical skills
- Knowledge of the mission, purpose, and vision of Southwest Airlines and their department Understands the different functions of the department
Education
- Required: High School Diploma or GED
Experience
Preferred: Experience with Outlook, PowerPoint, and other Microsoft products
Preferred: Advanced calendar management experience
Preferred: Project management and/or change management experience
Required: Entry-level experience, developing skills and knowledge in Administrative Support or Customer Service related field
Physical Abilities
- Ability to perform work duties from limited space work station/desk/office area for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Ability to lift and/or pull medium weight loads (approx. 25-50 lbs) on occasion
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Ability to work in an on-call environment and flexible work schedule to support the needs of the business as needed
Pay & Benefits:
Competitive market salary from $49,300 per year to $54,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits youll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Up to a 9.3 401(k) Company match, dollar for dollar, of your eligible pay, perpaycheck **
- Potential for annual ProfitSharing contribution toward retirement - whe Southwest profits, you profit***
- Explore more Benefits youll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plans vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plans vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
04/17/2024