Analyst, Systems & Procedures

This role ensures that Spirit’s systems and procedures are aligned with regulatory requirements in accordance with Spirit’s policies and procedures as documented in our Station Operations Manual (SOM). The position identifies system requirements, influences design of new software/hardware, and works closely with IT to test new technologies. They also assist with documentation of new procedures to support change management and ensures training material associated with impacted areas is updated accordingly. This role helps drive change management plans and works closely with airport and cross-divisional stakeholders to ensure adoption of new systems and procedures.

• Develop written communications with detailed business processes/procedures to ensure Airport Services personnel are informed of policy and procedural changes in a timely manner.
• Periodic review of required regulatory programs to ensure accuracy, standardization, and compliance. Coordinate revisions, updates, and modifications to maintain program currency and integrity.
• Responsible to continuously review, update, and maintain accuracy of the Station Operations Manual (SOM), Contract of Carriage, and Electronic General References material.
• Perform system troubleshooting and resolution.
• Provide business requirements for the development of new systems to be used by Airport Services personnel.
• Complete user testing on new and existing systems including software and hardware.
• Develop procedures for the use of these new systems.
• Develop and distribute clear, concise communications to Airport Services personnel system-wide.
• Analyze current processes and determine changes necessary for process improvements.
• Conduct Safety Risk Evaluations to ensure new and revised processes are not introducing risk into the operation. 
• Performs additional duties as assigned by Manager to achieve department and company objectives.

• High school diploma or general education degree (GED) required
• Bachelors degree preferred
• 1-3 years’ experience (Aircraft Operations or Airport Operations field)
• Valid U.S. Drivers license and valid passport
• Ability to track projects and conduct detailed analysis on
• Acts as support liaison for the field, including coordination and deployment of new systems
• Strives to improve communication skills, time management and prioritization skills to maximize effectiveness and efficiency in performing assigned duties.
• Develops organizational awareness, functional knowledge of various automated systems and an understanding of working documents and manuals.
• Maintains knowledge of current and pending regulations which affect area of responsibility and ensures activities maintain compliance with applicable regulatory requirements.
• Domestic & International travel approximately 25 of time.
• Proven ability to maintain excellent verbal and written communication skills
• Demonstrate strong technical skills, organizational skills and must be detail-oriented
• Project management and data analytics skillsets highly desired
• Proficiency in using Microsoft Office suite of products
• Multi-tasking: Able to carry several assignments at the same time and deliver positive results.
• Adjust to continuous change, in condition to shift focus to new tasks while keeping productivity and without losing sight of general goals.
• Detail Oriented, produce accurate work to avoid unnecessary reproduction.
• Self-initiated, Complete needed work and/or identify areas that require work.
• Dependable, Completion of all assigned task, maintain good attendance.
• Problem Solving, makes accurate, timely decisions based upon analysis, wisdom, judgment and experience.
• Setting priorities, Creates and maintains focus for self and others to meet commitments.
• Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time.

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. 

At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!  

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live.  That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.