At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people together and fostering economic growth in these unique regions. We are currently seeking a Part-Time Customer Service Agent to join our team at our Prince George, BC base.
Customer Service Agents are part of a team that works in conjunction with crew members and ground agents to escort and board passengers, take reservations, and maintain baggage accuracy and safety. Customer Service Agents report to the Customer Service Supervisor.
Job ResponsibilitiesCheck-in and greeting passengers, taking reservations and handling payments (when necessary)
Responding to passenger inquiries
Assisting passengers with disabilities during deplaning and enplaning
Processing baggage and cargo
Gate operations and flight closure, communicating load counts to flight crews
Ability to lift up to 50 lbs
Other duties as assigned
Job RequirementsSuperior customer service skills
Good communication and interpersonal skills
Ability to work independently as well as in a team environment
Ability to work flexible hours, including split shifts and weekend coverage
Willingness to work outside in adverse weather conditions
Good computer skills
A positive attitude with the ability to be flexible
Must be able to obtain and retain an Airport RAIC
Benefits of Working at CMA (Part-Time) Standby travel within Central Mountain Air network for employees, their eligible family members, and their buddies (not including fees and taxes)
Free cargo shipping for employees on CMA flights
Starting pay rate will depend on experience. Applications are to be submitted via email to jobsflycma.com
Central Mountain Air is an equal-opportunity employer and values diversity in our workplace. Our requirement is that you have the skills and abilities to do the job and the attitude of a team player. We encourage applications from all qualified individuals regardless of race, nationality, ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, and disability.
Central Mountain Air thanks all applicants for their interest, however, only those selected for an interview will be contacted.