Principal Engineer - IT Network Infrastructure

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. Uniteds Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

The Principal Engineer - IT Network System is responsible for the design, testing, evaluation, implementation, and support of various network platforms (hardware, operating systems, software, and systems tools). Provide consultation and direct technical support in life cycle planning, problem management, integration, and systems programming. Implement releases, upgrades, and/or changes into the environment adopting a software first mentality to deliver Infrastructure as Code (IaC). This position will define the IT provisioning, implementation, and support of technology within assigned region and to act as the customers advocate while maintaining corporate policies. This individual works closely with the Field Services Sr. Manager of the region. Supplies to overall strategic vision and integrates broad range of ideas regarding systems engineering. Recognized across the region for systems engineering expertise and sought as a resource for resolution of outstanding or sophisticated systems engineering problems and/or issues.

• Leads efforts to make recommendations on technology acceptance, standards, and product selection in coordination with End User Engineering, Field Services Support
• Applies expertise and leadership skills to define project objectives, develop detailed delivery plans, schedules, resource plans, and status reports, provides sophisticated technical support for end users
• LAN "Local Area Network" WAN "Wide Area Network" VOIP "Voice Over IP"CCTV "Closed Circuit Television", Mobility platforms
• Responsible for assisting in the design, testing, evaluation, implementation, and support for various Critical Infrastructure hardware deployments for the region (copper backbone cabling, and fiber optic backbone)
• Manage day to day activities for enterprise level support for all network devices and vulnerabilities.
• Consult with other business units (e.g. application groups, engineering, network, etc.) to configure platforms for product installation
• Participates in 24 X 7 support of the Network Operations team.
• Provides technical training to peers and team

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelors degree in IT or related field
• IT Network engineering and operations experience (9 + Years of related experience)
• Mobility IOS/Android, Windows, LAN room and (DT) Digital technology Infrastructure experience (Copper, fiber optic)
• Strong verbal and written communication skills
• Ability to communicate solutions to both technical and non-technical audiences
• Skills for problem solving, looking beyond the obvious and not stopping at the first answer
• Good level of poise in high pressure environments
• Active dedication to self-development
• Technical capability and ability to learn new technologies
• Must be legally authorized to work in the United States for any employer without sponsorship

• Masters degree
• CCIE certification (Cisco Certified Infrastructure Engineer)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.