Maintenance Controller

At Eastern Airlines curiosity and excitement for growth go a long way.  In fact, Eastern Airlines was launched by seekers, adventurers and above all fliers.  Our rich legacy and pioneering spirit are still evident in our team today.  
 
Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern Airlines apart from its competitors.  Natural curiosity and hunger for wonder are behaviors that make our employees successful.  

This summary provides a listing of the knowledge, skills and abilities that are critical components of the position for Maintenance Controller.

General:

This is a full-time position that will report to the Supervisor of Maintenance Control. The Maintenance Controller is responsible for the efficient and economical coordination of Maintenance Operations with the authority to provide technical assistance to guide and advise personnel during troubleshooting and while performing maintenance. This will be done in accordance with the GMM, Aircraft Maintenance Manuals (AMM), the Maintenance
Inspection Program (MIP), and FAA Regulations. Maintenance Controllers report to the Supervisor and/or Manager of Maintenance Control. The position interacts with the Director of Quality Assurance, the company’s Flight Mechanics, other Quality auditors, Director of Maintenance, and Vice President Maintenance and Engineering. The successful candidate will have a high level of integrity and exhibit the values and culture of the company while working with the maintenance team and other company team members in a fast paced/dynamic environment.

Duties and Responsibilities

• Provide Dispatch with the continuing status of all Line Aircraft, including Delays & DMI/MEL items for flight planning purposes and flight crew information.
• Maintain and Revise the FAA Approved Eastern Airlines Minimum Equipment Lists for all aircraft, and provide such lists on a daily basis to the DOQ and the DOM.
• Control and issue control numbers and complete necessary paperwork for DMI/MEL, CDL, MOCs (MCO1, MCO2, MCO3), and robbed parts.
• Monitor Aircraft Logbook discrepancies for SDR reportable events and consult with MMOC to confirm.
• Ensure all SDR reportable discrepancies are entered in the Aircraft Logbook. (e.g. Non-Routine Work Card discrepancies).
• Coordinate Non-revenue Special Flights in accordance with GMM Chapter 6, Section 20.
• In the event of an incident or accident, be responsible for notifying the proper Maintenance Supervisory Personnel, (CEO DOM, DOQ, etc.), and ensure that a Preliminary Incident / Accident Report is completed.
• Maintain a detailed Maintenance Control Shift Turnover Log (GMM-201).
• Assist Maintenance Planning for the scheduling and compliance of daily maintenance and/or inspection requirements. Notify Maintenance Providers (MP) when scheduled maintenance plans must be delayed or altered.
• Coordinate with SMOM and MMOC for the ordering and shipment of parts and materials to Maintenance Stations.
• Perform additional tasks as specified in GMM Chapter 11, CASS.
• Other duties as assigned by the Supervisor of Maintenance Control or Director of Maintenance Control

• Bachelor’s degree in Aviation or related discipline is preferred;
• Must have at least two years’ experience in aircraft maintenance and hold a valid FAA Airframe and Powerplant Certificate.
• Must be familiar with the applicable portions of the GMM related to performance of their duties and the procedures stated within.
• Strong decision making and problem-solving skills required;
• Able to accept and maintain company and professional ethical policies and standards;
• Demonstrates excellent management, communication skills, professionalism, and positive customer service attitude without compromising quality;
• Familiarity with accessing online aircraft manuals;
• Proficient with the Microsoft Office suite and the Internet;
• Ability to multitask and work under pressure in a dynamic environment;
• Familiarity with AMOS or other similar maintenance systems preferred;
• Some travel may be required;
• Pass a two (2) year drug and alcohol background check, pre-employment drug test, and criminal history records check (CHRC);
• Eligible to work in the United States.

Eastern Airlines is an Equal Opportunity Employer