Manager I, Airport Services Safety

Job Summary

The Manager, Airport Services Safety is responsible for documenting, tracking and mitigating Safety issues within the Airport Services division. The Manager of Airport Services Safety leverages data and works closely with Airport Services leadership teams to highlight systemic trends and drive corrective actions across stations and system level as needed.

• Lead a Safety matrix team and leverage data to direct team members to monitor station/regional trends, conduct station observations and audits, conduct Safety Risk Evaluations (SREs), and execute post-incident safety investigations in order to provide mitigation plans.
• Work closely with Station Trainers and Compliance Auditing team to ensure quality non-biased audits are conducted and submitted for corporate review on a regular basis.
• Conduct investigations when safety infractions occur; identify root causes and corrective actions to reduce the risk of any future instances.
• Create safety bulletins as necessary based on system trends and mitigation practices.
• Work closely with the Airport Services training department to address and eliminate unsafe practices identified in Spirit’s operation through safety infractions.
• Lead monthly Safety Action Meetings (SAM) outlining safety trends, infractions, hazards, and corrective actions to improve safety across the Airport Services division.
• Ensure safety hazards are addressed before rolling out new systems or procedures system wide.
• Monitor safety metrics in alignment with new systems and procedures to ensure no unintended consequences result from introducing new programs.
• Maintain strong relationships with Station Leaders and Senior Leadership to build partnership and camaraderie amongst the teams.
• Conduct Safety Risk Evaluations (SREs) as needed in the field.
• Analyze data and performance metrics and make recommendations for continuous improvement.
• Assist Spirit station GMs with implementation and oversight of corrective actions post-investigation when infractions occur.
• Communicate and educate team members and business partners with concern to Spirit’s safety protocols and programs.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).

Education

Bachelors degree or equivalent experience in Safety, Compliance, Airport Operations

Experience

1-3 years in Safety, Compliance, Airport Operations

Skills

• Operations Management:  Solid understanding of airline operations with a special emphasis on the dynamics, structure and challenges associated with station operations, leading to an ability to effectively communicate and collaborate with station personnel.
• People Management:  Ability to lead, influence and motivate teams of people that do not report to this position, causing them to deliver and execute on the airline’s cleaning programs with the highest levels of performance.
• Financial Management:  Solid experience in budgeting and economic management, leading to an ability to effectively manage to and within approved budgets. Ability to develop zero-based department budgets.
• Planning and Organizing:  Accurately scopes out tasks and projects, sets goals, breaks down work into process steps, develops schedules and assigns resources. Uses resources effectively to obtain optimal results. Looks to the future, anticipates future needs and requirements, and acts early to ensure future needs are met.
• Managing Processes: Provides the highest quality results at the lowest total cost. Always gets more accomplished with less resources (people, time, money). Always holds self and other accountable.
• Leading Diverse Workgroups: Establishes and maintains effective relationships with external and internal customers. Knows how to accomplish tasks through formal channels and informal networks.
• Problem Solving: Makes accurate, timely decisions based upon analysis, judgment, and experience.
• Teambuilding: Can effectively blend people into teams. Fosters and positive working environment of open dialogue and feedback. Defines success in terms of the whole team.
• Communicating:  Communicates effectively, persuasively, and professionally at all levels of the organization and with business partners, federal agencies, airport authorities, other airlines, and other airport stakeholders.
• Frequently stands, walks, sits, and uses eye/hand coordination, color definition. Must be able to lift seventy-five pounds consistently. Work under pressure while still maintaining near 100 accuracy. Proficient in Microsoft Office programs. Ability to work independently on multiple assignments
• Highly approachable professional demeanor. In-depth knowledge of airport operations and other duties as assigned.

Travel

Domestic & International travel approximately 25 of the time

Telework Capacity

Hybrid

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more.  We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members.

At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!  

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live.  That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.