Position Summary The Manager Technical Operations Training is responsible for the oversight and delivery of the Technical Operations training program. The Manager is also responsible for partnering with operational counterparts in Technical Operations to ensure training requirements a

Manager Technical Operations Training

jetBlue Airways • 
Orlando, Florida, United States
Position Type: Permanent
Job Description:

 

 

Position Summary

The Manager Technical Operations Training is responsible for the oversight and delivery of the Technical Operations training program. The Manager is also responsible for partnering with operational counterparts in Technical Operations to ensure training requirements are successfully met.

Essential Responsibilities

  • Oversees the quality of Technical Operations training delivery
  • Ensures that the development of the training program for College of Tech adheres to regulatory requirements
  • Partners with operational counterparts to ensure alignment in training needs
  • Coordinates with Learning Design on the development and review of training curriculum for all Technical Operations Crewmembers
  • Coordinates with other JetBlue University (JBU) college managers ensuring standardization, quality and consistency of training programs
  • Manages revisions to JetBlue Tech Ops training manuals
  • Participates in routine internal and external training program audits
  • Maintains relationships with Other Airline (OAL) counterparts for benchmarking
  • Takes a significant role in the development of Crewmembers to support their engagement, growth, and goal achievement
  • Other duties as assigned

Job Requirements:

  • High School Diploma or General Education Development (GED) Diploma
  • Five (5) years’ experience working in a technical aviation field
  • Proficient with the Microsoft Office suite
  • Thorough understanding of 14 CFR Parts 39, 43, 65, 121 and other training, qualification, and Tech Ops regulatory guidance
  • Excellent technical writing skills
  • Strong written and verbal communication skills
  • Outstanding interpersonal skills
  • Strong attention to detail
  • Ability to work effectively with technical groups
  • Ability to clearly articulate complicated technical procedures
  • Self-starter with the ability to work with stringent deadlines
  • Must be available for occasional overnight travel (20%)
  • Must be in possession of valid travel documents with the ability to travel in and out of the United States
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

  • Bachelor’s degree in any field
  • Valid Federal Aviation Administration (FAA) Mechanic Certificate with Airframe and Powerplant ratings
  • Previous experience in an aviation training organization

Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

     Equipment:

  • Computer and other office equipment

     Work Environment:

  • Traditional office environment
  • Airports environment
  • Some travel required

     Physical Effort:  

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

 

 

 

 

 

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