Manager Workplace Technology

• Bachelor’s degree in a related discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• Five (5) years of experience in IT, with a minimum of three (3) years in a leadership role specifically managing workplace technology environments
• Proven expertise in the technologies listed above, with specific experience in deploying and managing these solutions in a complex organizational setting
• Strong foundation in IT security principles, particularly in vulnerability management and securing end-user computing environments
• Demonstrated project management skills, capable of leading technology initiatives from conception through to successful implementation
• Exceptional leadership skills, with a proven track record of building and mentoring high-performing teams
• Excellent communication skills, capable of conveying complex technical concepts to non-technical stakeholders.
• Available for overnight travel (up to 10%) 
• Able to work flexible hours and be available for emergency response on short notice
• Provide twenty four (24) hour, seven (7) day a week on-call support at scheduled times; and be able to be contacted through a business cell phone or provide an alternate phone contact at all times
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

• At least seven (7) years of experience in IT, with a minimum of three (3) years in a leadership role specifically managing workplace technology environments
• Eight (8) years of experience in production operations environment
• Five (5) years of experience in server and datacenter technologies
• Server and application deployment via automation and configuration management tools 
• Supporting mission critical application environments
• Managing applications that reside in hosted datacenter environments
• Supporting applications that run on Linux and or related OS type
• Advanced technical knowledge and hands-on experience with the specified technologies
• Strong analytical and problem-solving skills
• Effective vendor management and negotiation skills
• Excellent organizational and project management capabilities
• Demonstrated leadership and team-building skills, with a focus on developing team capabilities

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls 
• Upholding JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation: 

• The base pay range for this position is between $118,800.00 and $177,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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