Manager, Benefits Strategy

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

• This role is a member of the Benefits Planning team in the People Organization. 
• This role is responsible for ideation, evaluation, design, communication, and implementation of benefit programs, including health and wellness, spending accounts, income protection, and added benefits globally to eligible active, COBRA, and retiree team members. 

• Serve as the subject-matter-expert on benefit plans advising leadership on the current state of benefits and proposed program enhancements, supporting labor relations during union negotiations, and working with internal and external partners ensuring successful project implementation outcomes        
• Oversee the design and delivery of self-funded or fully insured benefit plans through medical carriers, pharmacy benefit manager, wellness providers, administrative-service-only providers, life & disability insurance carriers, care management partners, navigator, and benefits brokers and consultants 
• Work with internal and external stakeholders to support the execution of business needs, complex high-risk corporate projects, and other ad hoc projects demonstrating a bias for action to deliver desired outcomes and ultimately drive a competitive advantage 
• Design, implement, and maintain a communication platform to increase team member engagement and understanding of benefit programs throughout the year including annual enrollment 
• Manage RFP planning, negotiations, and contracting in partnership with Finance, Legal, Procurement, and Benefits consultants. Develop performance metrics, service level agreements, and quality controls for programs 
• Drive vendor/supplier accountability using monthly, quarterly, yearly, and ad hoc reporting. Improve vendor performance by addressing delivery/performance issues 
• Manage a team of benefits professionals to deliver results through effective collaboration   

Minimum Qualifications - Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• 5 years’ experience in using data to analyze trends

Preferred Qualifications - Education & Prior Job Experience

• 1 year minimum of team leadership experience 
• Experience in medical and pharmacy plan management
• Proven track record selecting, implementing, and measuring vendors and programs

Skills, Licenses & Certifications

• Driven to achieve excellence, high standards of quality for self and others, strong goal orientation
• Ability to be proactive and able to work with limited direction to prioritize tasks under narrow time limitations, and appropriately communicate changes and progress
• Team player effective in a fast-paced environment

Feel free to take advantage of all that American Airlines has to offer:  

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. 
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.  
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. 
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
   

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.