The Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our crew, you will directly serve, inspire, and advance our community in significant ways that impact the daily lives of others and the future of our organization. Whether you have a passion for travel, an appreciation for aeronautics and aviation, or an unparalleled love for the city of Pittsburgh, ACAA provides the opportunity for the next chapter of your career to take flight.
Our culture is one that emphasizes high performance, innovation, and learning. We know that those things only happen when everyone who works in an organization is properly empowered, equipped, and enabled in their roles to make an impact. At ACAA success is a shared responsibility, and we look forward to supporting and developing the unique strengths you could bring to our team.
Job Summary
ACAA’s Manager, General Aviation Operations will report to the Director, Allegheny County Airport, responsible for managing the daily operations, maintenance, and business initiatives of the Allegheny County Airport to ensure efficient operation, emergency preparedness, and compliance with all applicable rules and regulations.
Here is how the Manager, General Aviation Operations will help:
- Manage, plan, and oversee the day-to-day operations, business and maintenance of the Allegheny County Airport and all work performed by authority personnel, on-call contractors and on-site maintenance contractors on the airport complex;
- Develop and implement safety procedures including ongoing safety and job training programs for airport staff; Investigate accidents and incidents, as necessary;
- Assist with coordination of emergency preparedness and response activities with local, state and federal agencies;
- Develop and implement processes, procedures and systems for the inspection, maintenance, safety and security of airport infrastructure, equipment, and grounds;
- Implement business and development goals, business plan objectives, policies, programs, and procedures;
- Maintain records of all hangar, real estate, tenant and facility rentals and leases; assists the Finance Department with delinquent accounts;
- Partner with authority staff, FAA, contractors, governmental agencies, tenants and others on airport construction projects;
- Plan and organize research and statistical work relating to the various aspects of administration, operations, budget and general management matters;
- Conduct customer satisfaction surveys, and special studies concerning aviation programs, and submit recommendations to senior management;
- Act as AGC representative at internal and external stakeholder meetings;
- Partner with Air Traffic Control to develop, or revise, and implement policy and operational procedures;
- Assist with development and management of annual operating budget, capital improvement budget, and grant process;
- Conduct continuous evaluation of airport operational processes and procedures to make recommendations on customer service and safety;
- Provide support and development to employees through performance management, coaching, training, motivation and discipline;
- Perform other related tasks as assigned or required.
The successful candidate for the role of Manager, General Aviation Operations will demonstrate the following key competencies needed in our culture:
- Communication - Able to clearly articulate goals and objectives to the team; Listens for understanding first with peers, superiors and subordinates; Listens for understanding first with peers, superiors and subordinates
- Strategic Thinking - Able to problem-solve for short-term (quarterly) challenges to accomplish key goals; Able to develop plans to achieve efficient, on-time results
- Team Leadership - Lead and anticipate the pace and process of change effectively; Drive talent development as a team and individually; Takes accountability for team results; Recognizes and rewards excellence on the team
- Customer Centricity - Motivates team to identify new ways to improve customer experience; Identifies systemic improvements that could positively impact customers
Qualifications
Preferred requirements to apply for the role of Manager, General Aviation Operations are:
- Bachelor’s degree from an accredited college or university in aviation management or a related field.
- 5 years related experience at the managerial level in airfield operations; prefer experience at a medium hub airport or general aviation facility.
- Possess, or obtain prior to employment, a valid driver’s license. Note: license must be maintained throughout employment.
We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases:
- Must be able to work collaboratively with other departments and related agencies; possess strong organizational skills and time management practices; possess a sense of urgency; and be able to complete assignments quickly and efficiently
- Extensive knowledge of Airport operations, terminology, facilities, safety & security procedures, snow removal procedures, Federal, State and Local aviation rules and regulations pertaining to airport ground operations;
- Considerable knowledge of FAA ground control radio procedures, ATC organization, safety and standard guidelines, Civil Aviation security rules and procedures, airfield equipment maintenance and repair, and construction;
- Strong ability to use independent judgment to assign, supervise, inspect, and evaluate the work of various staff, including contractors and/or skilled trades work
- Knowledge FAA Part 139 guidelines, state regulations and county ordinances;
- Ability manage consultants / contractors
- Travel 5 to 10;
Don’t meet every requirement?
Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.
Caring For Our Crew
At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:
- We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
- ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
- When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
- ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
- ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.
- Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
- All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.
- Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
- A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits.
- Employees may enroll their children from 6 weeks to 5 years of age in our on-site preschool and childcare center, La Petite Academy, at Pittsburgh International Airport.
About Allegheny County Airport Authority
Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader.
Pittsburgh International Airport serves nearly 10 million passengers annually on 17 carriers and was named by Fast Company magazine as One of the Most Innovative Companies in the World as well as a finalist in its World Changing Ideas awards, both in 2020. PIT’s first-of-its-kind microgrid – which completely powers the airport campus through natural gas and solar energy – has won numerous awards for resiliency and sustainability.
PIT is in the midst of an ambitious terminal modernization that will make the passenger experience more efficient and deliver real opportunity for the region. The $1.4 billion new terminal program will construct a smarter, greener airport, inspired by the best of our region. The updated terminal lands in 2025 and will be the first airport terminal in the U.S. to be built from the ground-up post-pandemic, designed and constructed with the highest public health standards in mind.
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