Operations Manager - Facilities

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

This position is required to lead and direct facilities maintenance operations at the United base operations. Responsibility for direct leadership oversight of multiple facility shops and ground equipment. Responsible for the local (TCO) total cost of ownership (5M+) and cost efficiency. Responsibilities include: maintenance planning and execution, preventative maintenance and required project program compliance, productivity, accountability and dependability program management, safety and OSHA program compliance, local state & federal environmental code compliance, and (SLA) service level agreement compliance delivering the optimum level of facility maintenance in support of safe and reliable operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved.

• Lead team performance and execution against all division and corporate maintenance objectives within the Facilities Department. This includes: maintenance customer (SLA), maintenance quality and reliability performance metric execution, all in goals/tolerances, planned and preventative maintenance program compliance
• Lead/support multiple supervisors and 100+ technicians
• Lead an efficient and effective maintenance operations in a positive, productive and safe work environment for team and customer groups partners
• Support leadership that leads maintenance efficiency, technical training, employee dependability
• Establish and maintain a productive business relationship with union representatives
• Develop, implement and run programs/projects, policies and customer needs to meet and exceed base and corporate objectives
• Manage safety/OSHA, Cal OSHA environmental and training programs,
• Handle safety mitigation program and lead investigations that support root cause analysis of accidents, injuries and incidences involving facility assets or team personnel

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• High school diploma, GED or education equivalent
• 5 years experience in a maintenance leadership role
• Electrical/Low Voltage/ARC Flash
• Administrative & Management, Proven leadership ability in large department environment
• Labor/Employee Relations Management
• Financial, and performance planning and management
• Goal setting and execution
• Verbal and Written communication skills
• Time management and critical thinking
• Negotiation, problem solving, and Judgement skills
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

• Bachelors Degree or equivalent experience in Business or Science
• Technical Degree or equivalent experience in Maintenance (Electrical, Plumbing, HVAC, Automotive skills)
• 3 – 5 years of leadership experience within a Facilities maintenance operation
• Experience handling corporate and CBA policies
• Experience in planning, supervising or leading facilities maintenance in an airline operation
• Public Safety and Security local, state, and national laws, regulations, and standard processes

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.