Program Manager

The Program Manager oversees assigned programs from beginning to end – from sale to shipping and after-market support. Manages operational aspects of ongoing programs and works with all departments to meet customer expectations. The PM will ensure that program activities will meet all customer, corporate, divisional, regulatory, and statutory requirements. Reviews status of program and budgets, manages schedules, and prepares status reports. Assesses program issues and facilitates integrated team resolutions to meet productivity, quality, and customer satisfaction goals and objectives. Monitors program progress, assesses and mitigates risk, and solves problems. Integrates and communicates status with integrated program team, management, and customers.

Primary Duties & Responsibilities:

• Manage and/or facilitate customer/program relationships from contract award through life cycle of a program
• Coordinate all programmatic activities to include: proposal preparation, initial kickoff meetings, proposal schedules, corporate and sub-contract teaming agreements, non-disclosure agreements, teaming assignments, and financial terms/conditions of contracts
• Work with customers to define requirements & will be primary contact on performance status. Anticipates & fulfills existing customer needs to ensure their satisfaction & continued business
• Coordinate and implement program milestone and delivery schedules incorporating customer, supplier, and internal delivery dates
• Maintain open communication lines with customers through weekly phone calls, e-mails, etc in order to promote a positive and informed partnership
• Coordinate with Planning, Production Control, Procurement, Quality, and New Business/Estimating during program start-up to develop and communicate plans
• Conduct bid/no bid meetings for all incoming new proposals
• Lead regular project team meetings to discuss progress, identify and troubleshoot bottlenecks, collect status, communicate changes and urgent needs, and encourage cross-functional cooperation
• Manage contractual commitments and identify cost issues to meet expected program margins
• Manage customer interface, host visits, and travel occasionally
• Conduct "lessons learned" activities and provide process improvement feedback internally and to customer
• Manage customer portals (reporting,downloading data,alerts,etc.)
• Involved in preparing and delivering Program Management Review presentations
• Identify, quality, and present new business initiatives with current customers to corporate and senior business executives
• Create job estimates for existing or potential customers
• Perform other duties as assigned

Secondary Duties & Responsibilities:

• Must comply with all applicable safety requirements, policies and procedures, while maintaining a clean, safe, and orderly work environment.
• Must participate in required training, medical monitoring, safety, and health evaluations and programs.
• Must wear required Personal Protective Equipment (PPE) in all designated areas of facility.
• *Perform all physical functions of position; standing, stooping, bending, sitting, walking, twisting, kneeling, turning and lifting of materials up to 35 lbs.
• Meet established attendance standards.
• Work overtime as needed.
• Must report any work-related injury or illness immediately to your direct supervisor.

Knowledge and Skills:

• Ability to manage multiple projects with competing deadlines
• Excellent customer service ability
• Attention to detail and highly developed organizational skills
• Able to establish and communicate clear priorities and to influence others to support and act on those priorities
• Ability to gain knowledge of raw materials, production processes, quality controls, and costs
• Written communication and high reading comprehension skills, particularly as it relates to customer contracts and purchase orders or purchasing agreements
• Familiarity with manufacturing, assembly processes, products, customers, and supplier interfacing principles is a plus
• Strong interpersonal and communication skills, including ability to work independently and with teams across a broad spectrum of positions and personalities, and customers.
• Must be adept in presentation skills and be comfortable in presenting company/ program/ technical information to internal management and external customers.
• Project scheduling skills, the ability to develop achievable schedules (with the help of Engineering and Production) for coordination of API activities and customer monitoring.
• Strong understanding of technical business-experience in an environment where the focus of the business is providing technical solutions.
• Program cost control, understanding of COS elements.
• Demonstrated product life cycle costing, cost/benefit analysis, tradeoff studies, value analysis and waste reduction initiatives with evidence of development and execution
• Strong skills in MS Office Suite: Excel, Word, and Power Point, EVMS & Project Scheduling.

Experience and Education:

• Bachelor’s Degree in Business or relevant field preferred
• 1 to 5 years directly related experience, preferably in Aerospace or Manufacturing.
• PMP certificate a plus
• Any similar combination of education and work experience.

Location Profile:

Located in Port Saint Lucie, Florida, Atlantic Precision Inc (API) is a premier Aerospace Machining & Build facility with a talented work force using the latest 3D printing metal and additive manufacturing technologies in its 50,000 square-foot facility. With decades of experience, API is trusted by OEMs in commercial aviation, military aviation, power generation and the marine industry to produce quality parts for both prototypes and production requirements.