Senior Crew Scheduler - Pilot

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.

The Senior Crew Scheduler for the Future Desk plays a key people leadership and role in the organization. On a day-to-day, you’ll coordinate recovery from irregular operations and advanced planning, while resolving escalations. You’ll also play a key role in driving forward the strategy and success of the Pilot Crew Scheduling department and have the opportunity to participate in projects that contribute to your own growth and development within the department or towards other roles at United.

This opportunity is in-person at our Network Operations Center in Arlington Heights, IL. This is a fast-paced operational position working different shifts in a 24/7/365 operation, including weekends and holidays, with the potential for overtime in line with department policies. Reliable, punctual, attendance is essential for this position.

• Monitor operational disruptions from PBS schedule hand off to 48 hours prior to pilots reporting
• This includes - flight cancellations, Equipment substitutions, Maintenance and charter flight activity
• Proactive moving of flights and assigning pilots to flying within FAA and UPA guidelines
• Responsible for various daily Future Desk reports
• Responsible for monitoring and communicating via various approved communication methods
• Assign pilots to flying while ensuring strict compliance with Federal Aviation Regulations (FARs) and the United Pilot Agreement (UPA)

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Required

• Bachelors degree or equivalent work experience
• 2+ years of Flight Operations or Crew Scheduling experience OR 1+ year Crew Scheduling experience with 2+ years of aviation-related experience (such as resource scheduling, operational, flight training, customer service, or administrative) or demonstrated leadership experience
• Relevant computer skills (Microsoft Office, CMS, uCrew, Shares, Unimatic)
• Strong interpersonal and customer-service skills, with de-escalation experience
• Ability to make prudent, timely, long-term strategic decisions incorporating factors such as team member satisfaction, operational impact, and financial impact
• Proven leadership skills (employee development, coaching, mentorship, leading by example)
• Ability to read and write in English

Preferred

• Bachelors degree
• 3+ years relevant crew scheduling experience in a fast-paced environment
• 5+ years airline operational experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation