Senior Manager - Data Protection

Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We’re on a path toward becoming the best airline in the history of aviation. Join our Cybersecurity and Digital Risk (CDR) team to help us also become the leading cyber-safe airline in the industry. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity best practices.

United offers a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

• The Senior Manager – Data Protection leads a cybersecurity team accountable for ensuring delivery of organizational goals and is responsible for defining, implementing, and enhancing the Digital Risk and Compliance strategy and programs, which include regulatory compliance, IT risk management, third party and supply-chain cyber risk management, and data protection. The senior manager provides strategy, direction and support to team members and peers to ensure compliance targets and business strategies are executed and delivered in accordance with compliance and regulatory requirements, the company’s risk appetite, emerging privacy legislation, and evolving business practices. The senior manager builds and maintains ongoing relationships with Digital Technology, Cybersecurity, and business partners to identify, evaluate, and implement appropriate solutions to meet cybersecurity and compliance objectives.
• Define and implement Digital Risk and Compliance roadmaps and breakthroughs to support cybersecurity initiatives that are aligned to United’s enterprise goals and strategic plans
• Develop, implement, and maintain a cyber control framework to enhance the cybersecurity of United’s processes, programs, and supply chain
• Use the cyber framework to mature department roadmaps and identify potential gaps in support of cybersecurity responsibilities
• Possess and demonstrate strong management, organizational and team leadership skills
• Ability to lead and coordinate all aspects of department operation including tactical & strategic planning, staffing, resource allocation, coaching, mentoring, providing direction, delivering reviews, setting objectives, etc.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelors degree in Cybersecurity, Engineering, Public Policy, Information Technology, or related field experience
• 9+ years of related experience, including leading a team of various skill levels, experience, and education
• Proficient skills in assessing security controls based on cybersecurity principles and tenets
• Skilled in communicating with all levels of management (e.g., interpersonal skills, approachability, effective listening skills, appropriate use of style and language for the audience)
• Skilled at interpreting patterns of noncompliance to determine their impact on levels of risk and/or overall effectiveness of the enterprise’s cybersecurity program
• Ability to perform in a dynamic environment with the ability to lead multiple projects and priorities
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Masters degree
• CISA
• CIPT
• CRISC
• CISSP
• CISM
• 12+ years of related experience
• Knowledge of computer networking concepts and protocols, and network security
• Knowledge of security engineering and architecture concepts
• Knowledge of cryptography and cryptographic key management concepts

Remote option may be available

Posting end date is 4/1/2024

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.