Senior Manager – Internal Audit – Digital and Cyber Assurance

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

The Sr. Manager – Internal Audit Digital and Cyber Assurance is a member of the United Internal Audit leadership team responsible for helping to advance and modernize Internal Audit’s technology and cybersecurity audit capability. This leader will coordinate and lead a team of technology and cybersecurity auditors that will perform audits and advisories. This Senior Manager will be instrumental in building the Internal Audit and Digital Technology & Cybersecurity audit centers of excellence that will improve program and project delivery.

• Lead a team of auditors performing both IT / cyber and coordinated assurance audits and advisory projects in accordance with the annual internal audit plan
• Implement IT and cyber audit procedures based on risk and impact to the business across different applications, technologies, and business processes, and in collaboration with internal and external partners and supervise the completion of planned actions
• Lead pre- and post-implementation reviews of new system implementations, growing cloud footprint, application rewrites, etc.
• Counsels and guides staff to ensure that approved audit objectives are met and that adequate coverage is achieved
• Ensures that audits address areas of concern relative to the goals, performance objectives, and impact of a variety of economic, financial, and managerial programs in conformance with Company policies and procedures or sound business practices where no policies exist
• Demonstrate ability to identify systemic root causes from one audit to the next and to assist management with end-to-end remediation and strategic adjustment
• Support the development of the technology and cybersecurity program to deliver against strategic program objectives and enhance integrated project delivery. Advance cyber assurance processes and techniques through red team principles, incorporation of security assessment tools, and enhanced technical testing.

• Proactively develops partnerships with management in order to identify and define issues, develop criteria, review and analyze evidence, and document client processes and procedures
• Serve as a trusted business partner and advisor to United leadership and engage regularly to understand portfolios and emerging risks.
• Serve on projects and committees to provide input to queries on internal controls and procedures
• Works with Internal Audit leadership to develop and complete the enterprise-wide risk assessment, ensuring the approach is based on company strategy, partner insights, data analytics, and current industry-standard processes.
• Interacts with client personnel to better understand their business and strategy, demonstrating a commitment to improve the organization continually

• Directly responsible for the management and development of 8 audit project leads and senior and staff auditors
• Develop and retain audit staff, including career growth, training, goal setting, and performance evaluations
• Trains audit staff on audit standards, department procedures, and technical skills required for their position
• Recruit and interview audit staff
• Leads professional development opportunities, including internal and external training, professional association memberships, and networking events
• Coaches and mentors staff, responsible for their technical development

United values diverse experiences and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications makes for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

• Bachelors degree
• Information Systems, Cybersecurity, Data Science, Engineering, Business, or related field
• Minimum 8 years of IT, IT Audit, Cybersecurity, and/or related field
• 3 years experience leading a team
• CISA or comparable designation
• Proven knowledge of and skill in applying internal auditing principles and practices, management principles, and preferred business practices
• Proven knowledge of and skill in applying auditing principles and practices specific to IT and cybersecurity against common risk and control frameworks, including NIST 800-53, CSF, ISO 27001/2, COBIT, CIS, OWASP, MITRE
• Proven knowledge of and skill in applying data analytics to audit projects
• Experience in leading sophisticated critical initiatives, influencing various partners (including non-direct reports) to achieve strategic objectives and goals
• Highly organized and highly proficient in prioritization and overall program management
• Strong solid understanding of Microsoft applications such as Word, Excel, PowerPoint, Visio, Outlook, and Access
• Strong problem-solving skills and ability to communicate effectively, both in written form and verbally
• Effective communication skills
• Highly developed, demonstrated partnership skills
• Exceptional interpersonal and leadership skills with a demonstrated ability to gain the confidence of partners
• Ability to build consensus and relationships with peers across the organization.

• Masters degree
• Internal Audit data analytics experience
• Direct experience in the transportation field
• Supervisory experience in the transportation field
• CISSP, OSCP or equivalent
• Knowledge of and skill in applying data analytics to audit projects
• Technical proficiency in working with analytical software such as Excel, R, Alteryx, Tableau, Spotfire, SAS, ACL, SQL, etc.
• Strong solid understanding of emerging trends that have an impact on data analytics as well as digital technology (cyber security, cloud, mobile, social media, IoT, etc.)
• Knowledge of the International Professional Practices Framework (IPPF) promulgated by the Institute of Internal Auditors

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.