Inflight Learning Instructor-Recurrent Training BNA

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

• Job Summary

• Responsibilities
  • Assist with and/or leads special projects
  • Facilitate learning programs in both technical and soft skills
  • Instruct and facilitate classes
  • Perform administrative tasks including classroom setup, duplication and distribution of materials, etc.
  • Maintain responsibility for Flight Attendant Training
  • Provide coaching to class participants and feedback to their respective Leaders
  • Maintain responsibility for complying with all necessary paperwork, curriculum, and training materials associated with Training program
  • Accurately represent content to all Customers (Instructors, Business, Sr. Leadership, Safety Risk Management, etc.)
  • May attend meetings or seminars to obtain information for use in training programs or to inform management of training program status
  • May perform other job duties as directed by Employee&xfffd;s Leaders
• Knowledge, Skills and Abilities
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
  • Skilled in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
  • Knowledge of airline industry
  • Skilled in classroom management
  • Knowledge of adult learning principles

• Education
  • Required: High School Diploma or GED
• Experience
  • Intermediate-level experience; fully functioning broad knowledge in: classroom instruction, facilitation experience or relevant training, public speaking skills
  • Preferred: Previous Flight Attendant experience
  • Preferred: Previous teaching experience (Adult Learning Experience)
  • Preferred: Experience in Microsoft Office
• Licensing/Certification
  • Required: Flight Attendant Certification
• Physical Abilities
  • Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $69,400 per year to $77,100 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits youll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3 401(k) Company match, dollar for dollar, of your eligible pay, per
paycheck *
• Potential for annual Profit Sharing contribution toward retirement - when
Southwest profits, you profit**
• Explore more Benefits youll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plans vesting schedule and applicable IRS limits
***Profit Sharing contributions are subject to plans vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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