VIE - connected services (d/f/m)

Job Description:

In order to support the Connected Services team, Airbus Helicopters is looking for a

You are a highly motivated graduate?  Then apply now! We look forward to you supporting us in the Connected Services team as a Volunteer for International Experience.

• Location: Donauwörth

• Start: 01.06.2024

• Duration: 12 or 24 months

To gain added value from the data that is collected from our aircrafts. Increase customer satisfaction and flight safety, by providing customized service solutions. As part of the team, you will bring our service to the customer.  You will present existing solutions in front of the helicopter operator. In return you will be the voice of the customer, and shape our service in accordance with their needs.

You meet different enteritis inside Airbus Helicopters as well as international end-users of our product. The ideal candidate manages both. On one hand, presenting an existing portfolio of service offers to international customers. On the other hand, being able to coordinate actions with the Engineering, Program and Commercial international teams to address complex issues and promote service solutions.

The Volunteer for International Experience (VIE) program is an international program sponsored by the French Ministry of Economy, Finance and Employment, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function. We are looking for highly motivated graduates aged 18 to 28 years, who are citizens of the European Union (all E.U. nationals, plus Norway, Iceland and Liechtenstein). Candidates meeting these criteria and interested in a VIE, please register before your 28th birthday on the website www.civiweb.com. For graduates who would be interested in a career with Airbus, this could be the start of a rewarding future in a dynamic and forward-thinking sector.

At our Donauwörth site, located on the banks of the river Danube, we develop helicopters from the initial idea to the airworthy product. Watch them take off and touch down on our own on-site test airfield.

• Work-life balance with a 35-hour week (flexitime).

• Mobile working after agreement with the department.

• Traveling overseas or within Germany (team events) is possible after consultation and agreement from the department.

• International environment with the opportunity to network globally.

• Work with modern/diversified technologies.

• At Airbus, we see you as a valuable team member and you are not hired to brew coffee, instead you are in close contact with the interfaces and are part of our weekly team meetings.

• Opportunity to participate in the Generation Airbus Community to expand your own network.

• Support our customers with all questions related to our services and collect their feedback.

• Present our services to our customers during aircraft deliveries.

• Create documents in collaboration with experts to guide our clients through the service applications.  

• Participate to contract execution when deploying services to the customers

• Support the complex process of service improvements at international level (France, Germany, WorldWide subsidiaries) sharing our customer’s voice. 

• Completed studies or technical training in the field of Aeronautical Engineering or Information Technology.

• Fluent knowledge of English is required. Knowledge of German is an advantage.

• Experience in data processing. (beneficial)

• Basic knowledge of programming with Spotfire, Python, Matlab or similar. (beneficial)

• High degree of customer orientation and ability to promote customer relationships.

• Distinctive ability to work in a team, as well as a proactive, goal-oriented and independent way of working.

• Active listening ability.

Please upload the following documents: cover letter, CV, relevant transcripts, letters of reference. 

Not a 100 match? No worries! Airbus supports your personal growth.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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