Workplace Hospitality Coordinator & Receptionist

Welcome employees and visitor in a timely and professional manner, promote and maintain a professional office environment with a positive and energetic attitude. Support Facilities and assist other departments with special clerical and administrative projects.

• Ensure the front desk, lobby, and meeting spaces are clean & organized and all incoming guests and calls are responded to quickly and efficiently.
• Greet guests and check them in through the visitor management system and issue a visitor badge.
• Liaise with building security to process external visitors.
• Maintain a visible presence during business hours (8:00AM – 5:00PM). Coordinate relief and breaks to maintain maximum continuity of customer service.
• Well-versed in emergency procedures, both building and Company.
• Follow process and procedures as per Facility Standard Operating guidelines, as well as maintain the SOP guidelines.
• Communicate all extenuating situations that may arise to the appropriate contact(s).
• Work independently and within prescribed schedule restrictions of position.
• Support the Facilities Supervisor with office-related purchases and requests, help manage and keep the facility project/task database up to date.
• Sort and scan all incoming mail & packages and track them through the delivery management system.
• Manage the master calendar tracking important guests and events at the White Plains office.
• Assist various departments with the planning and execution of special events. This may include ordering catering, arranging ground transportation, room setup and visitor escort.
• Assist with outgoing shipments from various departments via FedEx and DHL
• Assist with resolving any room scheduling conflicts.
• Manage the distribution of special items for the office.
• Coordinate with HR and Corporate Communications messages for digital signage throughout the office.
• Provide coordination and coverage of the phone system with other Atlas Air offices.
• Other duties as assigned.

• High school diploma or equivalent.
• Prior receptionist, hospitality, or hybrid workplace experience strongly preferred (2-4 years)
• Experience working in a fast-paced environment with high visitor and call volume
• Savvy with PC, along with Microsoft suite

Skills:

• Ability to maintain a cheerful and professional demeanor
• Problem-solver and solution driven
• Highly organized and proactive thinking
• Must be security-minded, perceptive, and aware of suspicious activity
• Superior proven customer service skills

Salary Range: $42,000- $56,500

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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The "EEO Is The Law" Poster