The 10 newest administration Jobs Listed on JSfirm.com en-us Copyright 2026 JSfirm LLC All Rights Reserved. Tue, 09 Jun 2026 08:57:05 Z http://www.jsfirm.com administrationrss Plus One Air Fort Pierce, Florida:<BR /><p>Plus One Air is growing and we are looking to add to our team of Flight Coordinators for our 135 Operation based at the Fort Pierce International Airport, in Fort Pierce, FL. This is not a virtual or remote position, the new hire must work onsite at Fort Pierce Airport during normal office hours. During evening or weekend shifts however, Flight Coordinators will work remote.</p> <p><strong>Duties:<br /></strong></p> <ul> <li>Coordinate all flight operations with Ops, Crew, Maintenance, and FBOs</li> <li>Dispatch company aircraft according to Government and Company regulations as set forth in FAR 135</li> <li>Flight Follow</li> <li>Maintain communication with crews during daily operations and briefings</li> <li>Be the main point of contact for communication with outside brokers and FBOs</li> <li>Coordinate ground operations, ensuring resources are being efficiently utilized</li> <li>Schedule crew and organizing crew swap airline travel</li> </ul> <div><strong>Benefits:</strong></div> <div> <ul> <li>Industry Competitive Salary</li> <li>Medical Insurance</li> <li>Dental and Vision Insurance</li> <li>Life Insurance</li> <li>401k</li> <li>Paid sick leave and vacation time</li> </ul> </div> <div>Plus One Air provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div> Tue, 09 Jun 2026 00:00:00 Z https://www.jsfirm.com/job/Administration/Charter+135+Flight+Coordinator/Fort+Pierce-Florida/jobID_603819 https://www.jsfirm.com/job/Administration/Charter+135+Flight+Coordinator/Fort+Pierce-Florida/jobID_603819 administrationrss Segula Technologies Wichita, Kansas:<BR /><strong> Mission </strong> <div><p><ul><li>Occasional periods requiring use of conventional hand tools operating motorized vehicles</li><li>Frequent exposure to seasonal weather</li><li>Job location may be in a non-air-conditioned hangar or work area </li><li>Adhere to General Work Requirements</li><li>Receive and visually check all incoming parts for physical damage</li><li>Maintain inventory and stock rotobins and operating supplies throughout assigned areas using checklists, personal communications, and periodic visual checks</li><li>Salvage materials, tools, and GSE for resharpening and coordinate recertification as required by assigned area </li><li>Reorder materials, tools, GSE, and/or inventory supplies with regards to aircraft delivery schedules and/or maintenance</li><li>Assist in cycle count, perpetual, and work-in-progress inventories as required by assigned area</li><li>Package all items for shipment in the appropriate manner, complying with requirements for priority items, Aircraft-On-the-Ground (AOG), hazardous regulations, import/export regulations, spares, and/or production</li></ul></p></div><strong> Profile </strong> <div><p><ul><li>Ability to gather, interpret, and record data to assure inventory accuracy</li><li>Ability to use computers to input and retrieve data for Inventory Management</li><li>Basic knowledge of FAA regulations concerning Airworthiness Approval Tag (e.g. FAA Form 8130-3), traceability, and shipping of hazardous materials</li><li>Basic knowledge of Bombardier Business Aircraft Division (BBAD) after-spanet procedures concerning warranty, exchange, smart parts, and smart parts plus as required by assigned area</li><li>Ability to operate push carts and powered vehicles, for example, forklift, sidewinder, truck/van, and electric cart</li><li>Thorough knowledge of handling and shipping hazardous materials as required by assigned area</li><li>Basic knowledge of inventory transactions</li><li>Basic knowledge of facility layout and building locations</li><li>Basic knowledge of Production and Repair Station System inventory processes</li><li>Ability to operate computer applications within a windows environment including keyboarding skill</li><li>Valid Kansas Class C Drivers License</li></ul><p>JSFIRM</p></p></div> Mon, 08 Jun 2026 20:18:08 Z https://www.jsfirm.com/job/Administration/Specialist,+Service+Parts/Wichita-Kansas/jobID_1963184 https://www.jsfirm.com/job/Administration/Specialist,+Service+Parts/Wichita-Kansas/jobID_1963184 administrationrss Contour Aviation Smyrna, Tennessee:<BR /><p>Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><div><hr></div><p><strong>Full-Time Employee Benefits & Compensation Overview</strong></p><p>As a full-time employee of Contour, you are eligible for the following benefits and programs:</p><p><strong>Insurance</strong></p><ul><li>Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</li></ul><p><strong>401(k) Savings Plan</strong></p><ul><li>Eligibility begins the first day of the month following your hire date.</li><li>The Company offers a matching contribution up to 6 of your eligible compensation.</li><li>Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p><strong>Paid Sick Leave</strong></p><ul><li>Accrual of up to 56 hours of paid sick leave per year.</li><li>Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p><strong>Vested Vacation Hours</strong></p><ul><li>Eligible to receive vacation hours on January 1st following your hire date.</li><li>These hours will be vested and available for use in accordance with Company policies.</li></ul><p><strong>Non-Revenue/Space Available (NRSA) Travel Privileges</strong></p><ul><li>NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.</li></ul><p><strong>Leaves of Absence</strong></p><ul><li>Eligible for various types of leave, including:<ul><li>Medical Leave</li><li>Non-Medical Family Care Leave</li><li>Maternity and Paternity Leave</li><li>Personal Leave</li></ul></li><li>Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.</li></ul><div><hr></div><p><strong>Compensation Details</strong></p><ul><li>Contour offers a competitive salary based on your prior work experience.</li></ul><div><hr></div><p><strong>Equal Employment Opportunity</strong></p><p>Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><div><hr></div><p><strong>Accommodations</strong></p><p>Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at <strong>hrflycontour.com</strong>.</p><div><hr></div><p><strong>Join Our Growing Team</strong></p><p>Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to ensure efficient operation of the Charter Sales Department.</li><li>Answer high volume of phone calls, schedule meetings, and support visitors. </li><li>Carry out various administrative duties such as data entry, filing, billing, etc. </li><li>Make travel arrangements for Charter Sales Department such as booking flights, cars, hotels, and/or restaurant reservations.</li><li>Constantly update and maintain an accurate customer preference database.</li><li>Foster and develop relationships with customers & industry personnel to promote goodwill and generate new business.</li><li>Assist with the compilation of metrics.</li><li>Maintain supply inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting order for supplies. </li><li>Ensure all details for upcoming trips are confirmed.</li><li>Flight Follow and make sure necessary parties are informed of all relevant information regarding flights. </li><li>Other duties as assigned by leadership</li></ul><ul><li>Be at least 18 years of age.</li><li>Possess high school diploma or GED equivalent.</li><li>Must have a valid driver’s license and good driving record.</li><li>Authorized by law to work in the United States and able to travel in and out of the United States.</li><li>Able to pass a 10-year work history review and submit to criminal background and fingerprint checks.</li><li>Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software.</li><li>Must understand, read, and write English.</li><li>Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.</li><li>Possess strong leadership, interpersonal and organizational skills.</li><li>Must have well-developed people skills and ability to work with a variety of personalities.</li><li>Able to coordinate multiple priorities and meet deadlines.</li><li>Able to handle interruptions and a fast-paced environment.</li><li>Maintain strong attention to detail.</li><li>Be self-motivated and able to motivate others.</li><li>Excellent interpersonal and conflict resolutions skills.</li><li>Ability to manage multiple complex projects simultaneously.</li><li>Excellent communication skills both written and verbal delivered with tact and professionalism.</li><li>Ability to work independently and as part of a team.</li><li>Ability to work a flexible schedule which may require nights, weekends, and/or holidays. Normal workday will start at 6:00AM CST.</li><li>Exhibit polite and professional communication via phone, email, and mail.</li><li>Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.</li></ul><p> </p><p><em>Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</em></p><p> </p><p> </p> Mon, 08 Jun 2026 20:03:04 Z https://www.jsfirm.com/job/Administration/Charter+Services+Administrator/Smyrna-Tennessee/jobID_1753660 https://www.jsfirm.com/job/Administration/Charter+Services+Administrator/Smyrna-Tennessee/jobID_1753660 administrationrss Contour Aviation Smyrna, Tennessee:<BR /><p>Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><div><hr></div><p>Full-Time Employee Benefits & Compensation Overview</p><p>As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:</p><p>Insurance</p><ul><li>Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</li></ul><p>401(k) Savings Plan</p><ul><li>Eligibility begins the first day of the month following your hire date.</li><li>The Company offers a matching contribution up to 6 of your eligible compensation.</li><li>Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p>Paid Sick Leave</p><ul><li>Accrual of up to 56 hours of paid sick leave per year.</li><li>Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p>Vested Vacation Hours</p><ul><li>Eligible to receive vacation hours on January 1st following your hire date.</li><li>These hours will be vested and available for use in accordance with Company policies.</li></ul><p>Non-Revenue/Space Available (NRSA) Travel Privileges</p><ul><li>NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.</li></ul><p>Leaves of Absence</p><ul><li>Eligible for various types of leave, including:<ul><li>Medical Leave</li><li>Non-Medical Family Care Leave</li><li>Maternity and Paternity Leave</li><li>Personal Leave</li></ul></li><li>Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.</li></ul><div><hr></div><p>Compensation Details</p><ul><li>Contour Airlines offers a competitive salary based on your prior work experience.</li></ul><div><hr></div><p>Equal Employment Opportunity</p><p>Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><div><hr></div><p>Accommodations</p><p>Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hrflycontour.com.</p><div><hr></div><p>Join Our Growing Team</p><p>Contour Airlines rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><div><hr></div><p>Summary of Essential Duties</p><p>The Aircraft Records Coordinator is responsible for ensuring regulatory compliance by performing the following duties: administrative tracking and control of airworthiness directive, major repair/alteration management, research and investigation of aircraft/part discrepancies, and maintenance task set-up review/approval. All duties and responsibilities will be performed in support of Contour Airlines Part 135 Air Carrier Certificate and procedures within the General Maintenance Manual.</p><div><hr></div><p>Key Responsibilities</p><ul><li>Support records specialist team including overseeing and auditing technical data input.</li><li>Performs administrative tracking and control of airworthiness directive to ensure regulatory compliance.</li><li>Monitors government federal register site for pending rule makings as they pertain to airworthiness.</li><li>Performs periodic audits of fleet aircraft.</li><li>Assists in the acceptance and delivery of newly acquired aircraft and lease returns.</li><li>Administers aircraft technical database programs such as CAMP, Flightdocs, and other aircraft records database programs.</li><li>Research and investigation of leased engines/assemblies and adds to the aircraft technical database programs.</li><li>Focus on process improvement.</li><li>Supports other maintenance staff by assisting in data entry, audits, reviews, and evaluations.</li><li>Ensure that all specified policies, practices and procedures are complied with, and follow company policies and procedures for completion of assigned duties.</li><li>Other duties as assigned by leadership</li></ul><ul><li>Be at least 18 years of age.</li><li>Must have a high school diploma or GED equivalent </li><li>Must have a valid driver’s license and good driving record.</li><li>Be authorized by law to work in the United States and able to travel in and out of the United States.</li><li>Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software.</li><li>Able to pass a required 10-year work history review and submit to criminal history records check. </li><li>Must understand, read, and write English.</li><li>Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.</li><li>Possess strong leadership, interpersonal and organizational skills.</li><li>Must have well-developed people skills and ability to work with a variety of personalities.</li><li>Able to coordinate multiple priorities and meet deadlines.</li><li>Able to handle interruptions and a fast-paced environment.</li><li>Maintain strong attention to detail.</li><li>Be self-motivated and able to motivate others </li><li>Excellent interpersonal and conflict resolutions skills. </li><li>Strong analytical and problem-solving skills.</li><li>Strong supervisory and leadership skills.</li><li>Thorough knowledge of employment-related laws and regulations.</li><li>Ability to manage multiple complex projects simultaneously.</li><li>Excellent communication skills both written and verbal delivered with tact and professionalism.</li><li>Ability to work independently and as part of a team.</li><li>Must have experience and be highly proficient in inventory software and tracking systems</li><li>Prior experience with Component Controls Quantum software preferred </li><li>Experience maintaining aircraft maintenance records.</li><li>Ability to administer aircraft technical database programs.</li><li>Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.</li></ul><p><i>Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</i></p><p> </p> Mon, 08 Jun 2026 20:03:04 Z https://www.jsfirm.com/job/Administration/Aircraft+Records+Coordinator/Smyrna-Tennessee/jobID_1759078 https://www.jsfirm.com/job/Administration/Aircraft+Records+Coordinator/Smyrna-Tennessee/jobID_1759078 administrationrss Contour Aviation Smyrna, Tennessee:<BR /><p>Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remain at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><div><hr></div><p>Full-Time Employee Benefits & Compensation Overview</p><p>As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:</p><p>Insurance</p><ul><li>Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</li></ul><p>401(k) Savings Plan</p><ul><li>Eligibility begins the first day of the month following your hire date.</li><li>The Company offers a matching contribution up to 6 of your eligible compensation.</li><li>Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p>Paid Sick Leave</p><ul><li>Accrual of up to 56 hours of paid sick leave per year.</li><li>Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p>Vested Vacation Hours</p><ul><li>Eligible to receive vacation hours on January 1st following your hire date.</li><li>These hours will be vested and available for use in accordance with Company policies.</li></ul><p>Non-Revenue/Space Available (NRSA) Travel Privileges</p><ul><li>NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.</li></ul><p>Leaves of Absence</p><ul><li>Eligible for various types of leave, including:<ul><li>Medical Leave</li><li>Non-Medical Family Care Leave</li><li>Maternity and Paternity Leave</li><li>Personal Leave</li></ul></li><li>Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.</li></ul><div><hr></div><p>Compensation Details</p><ul><li>Competitive salary based on prior work experience.</li></ul><div><hr></div><p>Equal Employment Opportunity</p><p>Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><div><hr></div><p>Accommodations</p><p>Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hrflycontour.com.</p><div><hr></div><p>Join Our Growing Team</p><p>Contour Airlines rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><div><hr></div><p>Summary of Essential Duties</p><p>The Airline Maintenance Recruiter is responsible for full-cycle recruiting of aircraft maintenance professionals in support of a Part 135 operation. This role partners closely with Maintenance Leadership, Human Resources, and Compliance teams to attract, screen, and hire qualified maintenance personnel in accordance with FAA regulations, company policies, and operational needs.</p><p>The successful candidate will have a strong understanding of aviation maintenance roles, regulatory requirements, and the unique staffing demands of a Part 135 environment. This position requires strong organizational skills, attention to detail, and the ability to manage multiple requisitions while ensuring compliance and timeliness.</p><div><hr></div><p>Key Responsibilities</p><ul><li>Manage full-cycle recruitment for aircraft maintenance positions, including but not limited to:</li><li>Aircraft Maintenance Technicians (A&P)</li><li>Lead Mechanics</li><li>Maintenance Supervisors and Managers</li><li>Quality Control and Inspection roles (as applicable)</li><li>Partner with Maintenance Leadership to understand staffing needs, qualifications, and operational timelines.</li><li>Develop and post job advertisements on aviation-specific job boards, social media platforms, and company career sites.</li><li>Proactively source candidates through industry networks, referrals, job fairs, technical schools, military transition programs, and professional associations.</li><li>Screen resumes and conducts initial candidate interviews to assess qualifications, certifications, experience, and cultural fit.</li><li>Verify minimum qualifications including A&P certification, work history, and eligibility to meet FAA and company requirements.</li><li>Coordinate interviews with Maintenance Leadership and assist with candidate evaluation and selection.</li><li>Maintain accurate recruitment records and documentation in compliance with FAA, DOT, and Company policies.</li><li>Ensure all hiring practices align with Part 135 operational requirements and internal compliance standards.</li><li>Support onboarding coordination to ensure a smooth transition for new maintenance hires.</li><li>Track recruiting metrics including time-to-fill, candidate pipelines, and hiring trends.</li><li>Assist with workforce planning and anticipate future maintenance staffing needs.</li><li>Represent the Company professionally at job fairs, recruiting events, and industry conferences</li><li>Other duties as assigned by management</li></ul><ul><li>Be at least 23 years of age.</li><li>High school diploma or GED equivalent preferred.</li><li>Minimum of 2–4 years of recruiting experience, preferably within aviation, maintenance, or a regulated industry.</li><li>Be authorized to work in the United States and able to travel in and out of the United States.</li><li>Must have a valid driver’s license and good driving record.</li><li>Must understand, read, and write English.</li><li>Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.</li><li>Possess strong leadership and organizational skills.</li><li>Must have well-developed people skills and ability to work with a variety of personalities.</li><li>Able to coordinate multiple priorities and meet deadlines.</li><li>Able to handle interruptions and a fast-paced environment.</li><li>Maintain strong attention to detail.</li><li>Be self-motivated and able to motivate others.</li><li>Excellent communication skills both written and verbal delivered with tact and professionalism.</li><li>Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.</li><li>Able to work nights, weekends, holidays, and varying schedules.</li><li>Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software.</li><li>Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.</li></ul><div><hr></div><p>Preferred Qualifications</p><ul><li>Bachelor’s degree in Human Resources, Business Administration, Aviation Management, or related field (or equivalent experience).</li><li>Working knowledge of aircraft maintenance roles and FAA regulatory requirements.</li><li>Experience recruiting A&P mechanics strongly preferred.</li><li>Familiarity with DOT and FAA pre-employment requirements is a plus.</li><li>Experience supporting a Part 135 or Part 121 operation.</li><li>Prior experience working with maintenance leadership or technical teams.</li><li>Familiarity with Paycom or similar HRIS/ATS platforms.</li></ul><p> </p><p><i>Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</i></p><p> </p> Mon, 08 Jun 2026 20:03:04 Z https://www.jsfirm.com/job/Administration/Airline+Maintenance+Recruiter+(Part+135)/Smyrna-Tennessee/jobID_1804972 https://www.jsfirm.com/job/Administration/Airline+Maintenance+Recruiter+(Part+135)/Smyrna-Tennessee/jobID_1804972 administrationrss Contour Aviation Smyrna, Tennessee:<BR /><p>Contour is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><div><hr></div><p><strong>Full-Time Employee Benefits & Compensation Overview</strong></p><p>As a full-time employee of Contour, you are eligible for the following benefits and programs:</p><p><strong>Insurance</strong></p><ul><li>Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</li></ul><p><strong>401(k) Savings Plan</strong></p><ul><li>Eligibility begins the first day of the month following your hire date.</li><li>The Company offers a matching contribution up to 6 of your eligible compensation.</li><li>Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p><strong>Paid Sick Leave</strong></p><ul><li>Accrual of up to 56 hours of paid sick leave per year.</li><li>Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p><strong>Vested Vacation Hours</strong></p><ul><li>Eligible to receive vacation hours on January 1st following your hire date.</li><li>These hours will be vested and available for use in accordance with Company policies.</li></ul><p><strong>Non-Revenue/Space Available (NRSA) Travel Privileges</strong></p><ul><li>NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.</li></ul><p> </p><p><strong>Leaves of Absence</strong></p><ul><li>Eligible for various types of leave, including:<ul><li>Medical Leave</li><li>Non-Medical Family Care Leave</li><li>Maternity and Paternity Leave</li><li>Personal Leave</li></ul></li><li>Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.</li></ul><div><hr></div><p><strong>Compensation Details</strong></p><ul><li>Contour offers a competitive salary based on your prior work experience.</li></ul><div><hr></div><p><strong>Equal Employment Opportunity</strong></p><p>Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><div><hr></div><p><strong>Accommodations</strong></p><p>Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at <strong>hrflycontour.com</strong>.</p><div><hr></div><p><strong>Join Our Growing Team</strong></p><p>Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><div><hr></div><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and manage system-wide flight disruptions within the Company’s operational systems, ensuring timely, accurate, and customer-focused communication to internal and external stakeholders. </li><li>Serve as a key liaison between the Systems Operations Center (SOC), Reservations, airport stations, and leadership teams to support consistent passenger recovery efforts across the network. </li><li>Anticipate passenger needs during delays, cancellations, and irregular operations (IROPs), proactively coordinating re-accommodations, service recovery, and customer communication strategies. </li><li>Monitor passenger connections, flight delays, and operational impacts to minimize disruption and improve the overall customer experience. </li><li>Support Reservations and Customer Care teams during peak call volumes, disruption events, and large-scale recovery situations. </li><li>Assist with VIP, group travel, and special handling situations requiring elevated customer service attention and operational coordination. </li><li>Maintain and coordinate alternate transportation resources and recovery plans for IROP situations, including hotel, ground transportation, and other passenger recovery solutions. </li><li>Create, maintain, and manage customer service training materials, operational resources, and process documentation. </li><li>Research, track, and report on irregular operations trends, customer impact, and service recovery opportunities to support continuous improvement initiatives. </li><li>Monitor and report customer service performance metrics (KPIs), including guest impact, operational recovery effectiveness, and station performance trends. </li><li>Maintain compliance with all company policies, procedures, safety standards, and customer service expectations. </li><li>Perform additional duties as assigned by leadership.</li></ul><ul><li>Be at least 18 years of age.</li><li>Ability to accept assignment at the Contour Corporate Headquarters in Smyrna, TN.</li><li>Ability to travel up to 25 of the time (primarily planned station support and training).</li><li>Experience with HRIS, LMS, or other training/knowledge-management systems preferred.</li><li>Knowledge of employment-related regulations, customer service best practices, and operational compliance standards preferred. </li><li>Must have a high school diploma or GED equivalent </li><li>Experience working for a Part 135 Charter Operations preferred</li><li>Experience in luxury sales preferred</li><li>Willing to be scheduled as an after-hours on-call person in rotation with other personnel to include weekends and holidays.</li><li>Must be willing to carry a mobile phone or other similar communications and be accessible 24/7 as needed.</li><li>Must be able to negotiate and close.</li><li>Must have a valid driver’s license and good driving record.</li><li>Be authorized by law to work in the United States and able to travel in and out of the United States.</li><li>Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software.</li><li>Able to pass a required 10-year work history review and submit to criminal history records check. </li><li>Must understand, read, and write English.</li><li>Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.</li><li>Possess strong leadership, interpersonal and organizational skills.</li><li>Must have well-developed people skills and ability to work with a variety of personalities.</li><li>Able to coordinate multiple priorities and meet deadlines.</li><li>Able to handle interruptions and a fast-paced environment.</li><li>Maintain strong attention to detail.</li><li>Be self-motivated and able to motivate others </li><li>Excellent interpersonal and conflict resolutions skills. </li><li>Strong analytical and problem-solving skills.</li><li>Strong supervisory and leadership skills.</li><li>Thorough knowledge of employment-related laws and regulations.</li><li>Ability to manage multiple complex projects simultaneously.</li><li>Excellent communication skills both written and verbal delivered with tact and professionalism.</li><li>Ability to work independently and as part of a team.</li><li>Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.</li></ul><p> </p><p><em><em>Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</em></em></p><p> </p> Mon, 08 Jun 2026 20:03:04 Z https://www.jsfirm.com/job/Administration/Customer+Service+Coordinator/Smyrna-Tennessee/jobID_1826414 https://www.jsfirm.com/job/Administration/Customer+Service+Coordinator/Smyrna-Tennessee/jobID_1826414 administrationrss Contour Aviation Smyrna, Tennessee:<BR /><p>Contour is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><div><hr></div><p><strong>Full-Time Employee Benefits & Compensation Overview</strong></p><p>As a full-time employee of Contour, you are eligible for the following benefits and programs:</p><p><strong>Insurance</strong></p><ul><li>Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</li></ul><p><strong>401(k) Savings Plan</strong></p><ul><li>Eligibility begins the first day of the month following your hire date.</li><li>The Company offers a matching contribution up to 6 of your eligible compensation.</li><li>Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p><strong>Paid Sick Leave</strong></p><ul><li>Accrual of up to 56 hours of paid sick leave per year.</li><li>Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p><strong>Vested Vacation Hours</strong></p><ul><li>Eligible to receive vacation hours on January 1st following your hire date.</li><li>These hours will be vested and available for use in accordance with Company policies.</li></ul><p><strong>Non-Revenue/Space Available (NRSA) Travel Privileges</strong></p><ul><li>NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.</li></ul><p><strong>Leaves of Absence</strong></p><ul><li>Eligible for various types of leave, including:<ul><li>Medical Leave</li><li>Non-Medical Family Care Leave</li><li>Maternity and Paternity Leave</li><li>Personal Leave</li></ul></li><li>Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.</li></ul><div><hr></div><p><strong>Compensation Details</strong></p><ul><li>The starting hourly rate for this position is between <strong>$16.50 </strong>and <strong>$21.50</strong> based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach <strong>$21.50.</strong> Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to <strong>$2,000.00 </strong>each year.</li><li>When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour’s observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.</li><li>When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.</li></ul><div><hr></div><p><strong>Equal Employment Opportunity</strong></p><p>Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><div><hr></div><p><strong>Accommodations</strong></p><p>Contour is committed to providing reasonable accommodations for applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at <strong>hrflycontour.com</strong>.</p><div><hr></div><p><strong>Join Our Growing Team</strong></p><p>Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><div><hr></div><p><strong>Summary of Essential Duties</strong></p><p>The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.</p><p>This position requires fluency in <strong>English (primary language) and Spanish (secondary language) </strong>to support our growing bilingual customer base.</p><div><hr></div><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer service support in both English and Spanish, ensuring accurate communication and culturally competent service</li><li>Handle incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.</li><li>Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.</li><li>Assist customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.</li><li>Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.</li><li>Maintain composure and professionalism during complex or escalated customer interactions.</li><li>Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests.</li><li>Process airline schedule changes and communicate changes clearly in English and Spanish.</li><li>Process queues with efficiency and accuracy according to department protocol.</li><li>Provide assistance over the phone for in-house reservation agents and managers.</li><li>Assist Contour employees with all travel needs (airline, hotel, car rental accommodations for Charter trips and/or positioning for training).</li><li>Work directly with management on problem-solving initiatives.</li><li>Maintain the integrity of the company and our airline partners.</li><li>Be available to work any shift during business hours including rotating weekends if necessary.</li><li>Perform other job-related duties as assigned by management.</li></ul><ul><li>Be at least 18 years of age.</li><li>Prior customer service experience preferred but not required.</li><li>Be authorized to work in the United States and able to travel in and out of the United States.</li><li>Must have a valid driver’s license and good driving record.</li><li>Fluent in English (primary) and Spanish (secondary), with the ability to read, write, and speak both languages professionally and clearly.</li><li>Ability to accurately translate customer needs, policies, and travel details between English and Spanish in real time.</li><li>Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word.</li><li>Able to type 30 words per minute.</li><li>Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.</li><li>Must have well-developed people skills and ability to work with a variety of personalities.</li><li>Able to handle interruptions and a fast-paced environment.</li><li>Able to coordinate multiple priorities and meet deadlines.</li><li>Maintain strong attention to detail.</li><li>Be self-motivated and able to motivate others.</li><li>Ability to work independently and as part of a team</li><li>Excellent communication skills, both written and verbal, delivered with tact and professionalism in both languages.</li><li>Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.</li><li>Must be willing to work nights (including overnight shifts between 9:00PM–6:00AM), weekends, holidays, and varying schedules.</li><li>Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.</li></ul><p> </p><div><hr></div><div> </div><p><strong>Preferred Qualifications</strong></p><ul><li>Previous airline, travel industry, or call center experience.</li><li>Experience working in a bilingual customer service environment.</li></ul><p><em>Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</em></p> Mon, 08 Jun 2026 20:03:03 Z https://www.jsfirm.com/job/Administration/Reservations+Agent+(bilingual)/Smyrna-Tennessee/jobID_1873676 https://www.jsfirm.com/job/Administration/Reservations+Agent+(bilingual)/Smyrna-Tennessee/jobID_1873676 administrationrss Contour Aviation Smyrna, Tennessee:<BR /><p>Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><div><hr></div><p>Full-Time Employee Benefits & Compensation Overview</p><p>As a full-time employee of Contour, you are eligible for the following benefits and programs:</p><p>Insurance</p><ul><li>Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</li></ul><p>401(k) Savings Plan</p><ul><li>Eligibility begins the first day of the month following your hire date.</li><li>The Company offers a matching contribution up to 6 of your eligible compensation.</li><li>Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p>Paid Sick Leave</p><ul><li>Accrual of up to 56 hours of paid sick leave per year.</li><li>Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p>Vested Vacation Hours</p><ul><li>Eligible to receive vacation hours on January 1st following your hire date.</li><li>These hours will be vested and available for use in accordance with Company policies.</li></ul><p>Non-Revenue/Space Available (NRSA) Travel Privileges</p><ul><li>NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.</li></ul><p>Leaves of Absence</p><ul><li>Eligible for various types of leave, including:<ul><li>Medical Leave</li><li>Non-Medical Family Care Leave</li><li>Maternity and Paternity Leave</li><li>Personal Leave</li></ul></li><li>Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.</li></ul><div><hr></div><p>Compensation Details</p><ul><li>Competitive salary based on prior work experience.</li></ul><div><hr></div><p>Equal Employment Opportunity</p><p>Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><div><hr></div><p>Accommodations</p><p>Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hrflycontour.com.</p><div><hr></div><p>Join Our Growing Team</p><p>Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><div><hr></div><p>Key Responsibilities</p><ul><li>Maintain necessary communication with all flight crew members, dispatch and station personnel related to flight crew members schedules.</li><li>Continuous auditing and verification of coverage of all scheduled flights</li><li>Assist in the creation of monthly schedules and/or bid lines for flight crew members.</li><li>Maintain monthly flight schedules in FOS software (dispatch and scheduling system).</li><li>Notification of changes to flight crew members daily/monthly schedule changes.</li><li>Continuous monitoring of flight crew members schedules to ensure legality/FAR compliance for 135. </li><li>Utilization of reserve flight crew members in the most efficient and expedient method necessary to ensure operational reliability.</li><li>Logistics coordination to include hotel reservations, ground transportation, air transportation and the associated expenses.</li><li>Provide excellent customer service and support to all flight crewmembers through handling all scheduling related items including relaying correct policy, procedural, and regulatory information.</li><li>Perform other job-related duties as assigned by leadership.</li><li>Other duties as assigned by management.</li></ul><ul><li>e at least 18 years of age.</li><li>Be authorized to work in the United States and able to travel in and out of the United States.</li><li>Must have a valid driver’s license and good driving record.</li><li>Possess high school diploma or GED equivalent. </li><li>Must understand, read, and write English.</li><li>Prior experience with a Part 135 operations, the aviation industry, or travel services is preferred. </li><li>Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset</li><li>Possess strong leadership and organizational skills.</li><li>Must have well-developed people skills and ability to work with a variety of personalities.</li><li>Able to coordinate multiple priorities and meet deadlines.</li><li>Able to handle interruptions and work in a fast fast-paced environment.</li><li>Maintain strong attention to detail.</li><li>Be self-motivated and able to motivate others.</li><li>Effective decision maker and problem solver. </li><li>Excellent communication skills both written and verbal delivered with tact and professionalism.</li><li>Work independently or as part of a team.</li><li>Able to pass a 10-year work history review and submit to criminal background and fingerprint checks.</li><li>Able to work nights, weekends, holidays, and varying schedules. </li><li>Operational knowledge of laptop and desktop computers, working knowledge of Microsoft SharePoint, Word, Excel, PowerPoint, Adobe Acrobat, or related presentation programs. Operational knowledge of Outlook is required. Competency with internet navigation is also required. </li><li>Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.</li><li>Must be able to perform basic mathematical computations using both decimals and hours/minutes as well as use of a 24-hour clock.</li><li>Rockwell Collins FOS or similar crew scheduling software familiarity preferred.</li></ul><p><em>Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</em></p> Mon, 08 Jun 2026 20:03:03 Z https://www.jsfirm.com/job/Administration/Crew+Scheduler/Smyrna-Tennessee/jobID_1903536 https://www.jsfirm.com/job/Administration/Crew+Scheduler/Smyrna-Tennessee/jobID_1903536 administrationrss Contour Aviation Alto, New Mexico:<BR /><p>Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><hr><p>Part-Time Employee Benefits & Compensation Overview</p><p>As a part-time employee of Contour, you are eligible for the following benefits and programs:</p><p>401(k) Savings Plan</p><ul><li>Eligibility begins the first day of the month following your hire date.</li><li>The Company offers a matching contribution up to 6 of your eligible compensation.</li><li>Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p>Paid Sick Leave</p><ul><li>Accrual of up to 56 hours of paid sick leave per year.</li><li>Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p>Vested Vacation Hours</p><ul><li>Eligible to receive vacation hours on January 1st following your hire date.</li><li>These hours will be vested and available for use in accordance with Company policies.</li></ul><p>Non-Revenue/Space Available (NRSA) Travel Privileges</p><ul><li>NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.</li></ul><p>Leaves of Absence</p><ul><li>Eligible for various types of leave, including:<ul><li>Medical Leave</li><li>Non-Medical Family Care Leave</li><li>Maternity and Paternity Leave</li><li>Personal Leave</li></ul></li><li>Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.</li></ul><hr><p>Compensation Details</p><ul><li>The starting hourly rate for this position is $19.25. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $24.25. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $1,000.00 each year.</li><li>When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour’s observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.</li><li>When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.</li></ul><hr><p>Equal Employment Opportunity</p><p>Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><hr><p>Accommodations</p><p>Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hrflycontour.com.</p><hr><p>Join Our Growing Team</p><p>Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><hr><p>Summary of Essential Duties</p><p>The Crew Chief is an entry level management position and plays a key role in delivering Contour Airlines’ commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations.</p><p>Crew Chiefs will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments.</p><p>Crew Chiefs are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation.</p><hr><p>Key Responsibilities</p><ul><li>Oversee daily station operations to ensure compliance and safety.</li><li>Assist with staffing schedules, vacation coverage, and outage planning.</li><li>Serve as liaison between station operations and management (emails, shift summaries, IROPS communication, etc.).</li><li>Maintain training records (classroom, OJT, recurrent).</li><li>Participate in airport operations meetings and planning sessions</li><li>Greet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience.</li><li>Provide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests.</li><li>Check and accept passenger baggage, ensuring compliance with airline policies and safety regulations.</li><li>Board and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs.</li><li>Provide accurate and timely gate information, including flight arrivals, departures, and general inquiries.</li><li>Assist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service.</li><li>Maintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements.</li><li>Communicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency.</li><li>Always maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies.</li><li>Monitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner.</li><li>Marshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft.</li><li>Observe safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues.</li><li>Perform duties of a Ground Security Coordinator (GSC) in compliance with the Company’s security program.</li><li>Handle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo.</li><li>Service aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking.</li><li>Assist in ramp set-up and ensure proper storage of equipment and baggage.</li><li>Perform additional duties as assigned by station leadership or Company management.</li></ul><hr><p>Working Environment / Physical Requirements</p><ul><li>Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.</li><li>Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.</li><li>Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).</li><li>Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.</li><li>Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.</li><li>Must be able to ascend/descend stairs frequently</li></ul><ul><li>Must be at least 18 years of age.</li><li>A minimum of nine (9) months of prior airline or aviation industry experience is preferred.</li><li>Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions.</li><li>Possess a valid driver’s license with a good driving record.</li><li>Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.</li><li>High school diploma or GED certification preferred.</li><li>Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.</li><li>Ability to type a minimum of 30 words per minute.</li><li>Possess polished and professional interpersonal skills with a positive, customer-focused attitude.</li><li>Strong leadership, organizational, and time management skills.</li><li>Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism.</li><li>Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.</li><li>Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail.</li><li>Self-motivated with the ability to motivate others.</li><li>Ability to work independently and collaboratively as part of a team-oriented environment.</li><li>Excellent written and verbal communication skills, delivered with professionalism and tact.</li><li>Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.</li><li>Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.</li><li>Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.</li><li>Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.</li></ul><p> </p><p><em><i>Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</i></em></p> Mon, 08 Jun 2026 20:03:03 Z https://www.jsfirm.com/job/Administration/Crew+Chief+-+Sierra+Blanca+Regional+Airport+(PT)/Alto-New+Mexico/jobID_1943800 https://www.jsfirm.com/job/Administration/Crew+Chief+-+Sierra+Blanca+Regional+Airport+(PT)/Alto-New+Mexico/jobID_1943800 administrationrss Contour Aviation Smyrna, Tennessee:<BR /><p>Contour is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><hr><p><strong>Part-Time Employee Benefits & Compensation Overview</strong></p><p>As a part-time employee of Contour, you are eligible for the following benefits and programs:</p><p><strong>401(k) Savings Plan</strong></p><ul><li>Eligibility begins the first day of the month following your hire date.</li><li>The Company offers a matching contribution up to 6 of your eligible compensation.</li><li>Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p><strong>Paid Sick Leave</strong></p><ul><li>Accrual of up to 56 hours of paid sick leave per year.</li><li>Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p><strong>Vested Vacation Hours</strong></p><ul><li>Eligible to receive vacation hours on January 1st following your hire date.</li><li>These hours will be vested and available for use in accordance with Company policies.</li></ul><p><strong>Non-Revenue/Space Available (NRSA) Travel Privileges</strong></p><ul><li>NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.</li></ul><p><strong>Leaves of Absence</strong></p><ul><li>Eligible for various types of leave, including:<ul><li>Medical Leave</li><li>Non-Medical Family Care Leave</li><li>Maternity and Paternity Leave</li><li>Personal Leave</li></ul></li><li>Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.</li></ul><hr><p><strong>Compensation Details</strong></p><ul><li>Contour offers a competitive salary based on your prior work experience.</li></ul><hr><p><strong>Equal Employment Opportunity</strong></p><p>Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><hr><p><strong>Accommodations</strong></p><p>Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at <strong>hrflycontour.com</strong>.</p><hr><p><strong>Join Our Growing Team</strong></p><p>Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><hr><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and manage system-wide flight disruptions within the Company’s operational systems, ensuring timely, accurate, and customer-focused communication to internal and external stakeholders. </li><li>Serve as a key liaison between the Systems Operations Center (SOC), Reservations, airport stations, and leadership teams to support consistent passenger recovery efforts across the network. </li><li>Anticipate passenger needs during delays, cancellations, and irregular operations (IROPs), proactively coordinating re-accommodations, service recovery, and customer communication strategies. </li><li>Monitor passenger connections, flight delays, and operational impacts to minimize disruption and improve the overall customer experience. </li><li>Support Reservations and Customer Care teams during peak call volumes, disruption events, and large-scale recovery situations. </li><li>Assist with VIP, group travel, and special handling situations requiring elevated customer service attention and operational coordination. </li><li>Maintain and coordinate alternate transportation resources and recovery plans for IROP situations, including hotel, ground transportation, and other passenger recovery solutions. </li><li>Create, maintain, and manage customer service training materials, operational resources, and process documentation. </li><li>Research, track, and report on irregular operations trends, customer impact, and service recovery opportunities to support continuous improvement initiatives. </li><li>Monitor and report customer service performance metrics (KPIs), including guest impact, operational recovery effectiveness, and station performance trends. </li><li>Maintain compliance with all company policies, procedures, safety standards, and customer service expectations. </li><li>Perform additional duties as assigned by leadership.</li></ul><ul><li>Be at least 18 years of age.</li><li>Ability to accept assignment at the Contour Corporate Headquarters in Smyrna, TN.</li><li>Ability to travel up to 25 of the time (primarily planned station support and training).</li><li>Experience with HRIS, LMS, or other training/knowledge-management systems preferred.</li><li>Knowledge of employment-related regulations, customer service best practices, and operational compliance standards preferred. </li><li>Must have a high school diploma or GED equivalent </li><li>Experience working for a Part 135 Charter Operations preferred</li><li>Experience in luxury sales preferred</li><li>Willing to be scheduled as an after-hours on-call person in rotation with other personnel to include weekends and holidays.</li><li>Must be willing to carry a mobile phone or other similar communications and be accessible 24/7 as needed.</li><li>Must be able to negotiate and close.</li><li>Must have a valid driver’s license and good driving record.</li><li>Be authorized by law to work in the United States and able to travel in and out of the United States.</li><li>Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software.</li><li>Able to pass a required 10-year work history review and submit to criminal history records check. </li><li>Must understand, read, and write English.</li><li>Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.</li><li>Possess strong leadership, interpersonal and organizational skills.</li><li>Must have well-developed people skills and ability to work with a variety of personalities.</li><li>Able to coordinate multiple priorities and meet deadlines.</li><li>Able to handle interruptions and a fast-paced environment.</li><li>Maintain strong attention to detail.</li><li>Be self-motivated and able to motivate others </li><li>Excellent interpersonal and conflict resolutions skills. </li><li>Strong analytical and problem-solving skills.</li><li>Strong supervisory and leadership skills.</li><li>Thorough knowledge of employment-related laws and regulations.</li><li>Ability to manage multiple complex projects simultaneously.</li><li>Excellent communication skills both written and verbal delivered with tact and professionalism.</li><li>Ability to work independently and as part of a team.</li><li>Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.</li></ul><p> </p><p><em><em><em>Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</em></em></em></p> Mon, 08 Jun 2026 20:03:02 Z https://www.jsfirm.com/job/Administration/Customer+Service+Coordinator+(PT)/Smyrna-Tennessee/jobID_1950414 https://www.jsfirm.com/job/Administration/Customer+Service+Coordinator+(PT)/Smyrna-Tennessee/jobID_1950414