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| Company / Job Detail Information as selected: |
| Position Management / DUTY MANAGER - 20028 - STL |
Permanent
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| Company: |
Signature Flight Support |
| Fax Number: |
(407) 206-4828 |
| Address: |
201 South Orange Ave
Suite 1100-S
Orlando
Florida
32801
USA
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| Web Address: |
www.signatureflight.com |
| Company Info: |
Signature Flight Support, a BBA Aviation plc company, is the world‘s largest fixed base operation (FBO) and distribution network for business aviation services. Signature services include fueling, hangar and office rentals, ground handling and a wide range of crew and passenger amenities at strategic domestic and international locations. Headquartered in Orlando, Florida, Signature currently operates at more than eighty (80) locations in the United States, Europe, South America, Africa and Asia. |
| Supported Manufacturers: |
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| Job Title: |
DUTY MANAGER - 20028 - STL |
| Location: |
ST. LOUIS Missouri USA
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| Salary Range: |
Neg-Neg
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| Email: |
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| Job Desc: |
To submit your application for this job, click APPLY ONLINE below.
- Provide day to day leadership and direction to deliver consistent, safe, reliable operations and service
- Lead and direct all service deliveries and provide service recovery when necessary
- Correspond with customers regarding various issues such as tenant relations and transient sales
- Lead and conduct shift briefings with subordinate supervisors and employees
- Ensure base shift scheduling matches customer demand
- Acts as company liaison in matters related to the airport community
- Comply with and ensure accountability for Company policies and procedures related to customer service standards, ramp, safety, and security procedures
- Meet, greet, and assist customers with hotel reservations, ground transportation, catering and other services
- Ensure a culture that promotes safety through daily observation, shift briefings, routine audits, maintenance of SHEBBA, monthly safety meetings, training and documented safety procedures.Formulate procedures for use in event of aircraft accidents, fires or other emergencies
- Ensure a culture that promotes customer loyalty by creating an environment of increased employee engagement
- Maintain relationships with vendors
- Oversight of GSE and facility maintenance operations
- Conduct accident investigations to determine root causes, including all reporting involved with the incident.
- Administer the Computer Based Training program for the base, as well as any on the job training needed.
- Oversee fuel quality control activities at the base
- Perform leadership functions such as conducting annual reviews, making hiring decisions, and managing performance of direct reports.
- May perform tasks such as time and attendance administration, and processing new employees
Other duties as requested or assigned.
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| Requirements: |
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Bachelor’s Degree from a four-year college or university or five (5) to ten (10) years related experience and/or training; or equivalent combination of education and experience. Must possess a valid driver’s license. Must possess strong interpersonal, oral and written communication skills. General knowledge of business management and accounting. Proficient with personal computers and Microsoft office products.
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| Relocation: |
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| Benefits: |
Medical/Dental/Vision |
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