SUMMARY: Responsible for the direction, control and oversight of the Cascade SMS Quality Control Program to include review of ongoing QC procedures and assessing compliance with the Cascade QC Manual inside the customer’s facility. Ensure the timely auditing of customer Quality Control practices, document trends and provide guidance and corrective action suggestions to customer employees during performance of maintenance. Execute Cascade’s SMS strategy and commitment to the continuous improvement of the safety, quality, and reliability of customer’s airline operation for which Cascade provides services. Conduct daily audits and inspections and enter applicable data into tracking software producing reports documenting maintenance errors, QC procedural non compliances and associated root cause and corrective actions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties include:
§ Responsible for integrating the Cascade SMS Program into normal part of the customer’s daily business
§ Establish and manage a continual process to implement long term QC philosophies and to verify whether audit findings are isolated, or actual symptoms of technical, policy, procedural, or managerial problems
§ Continuously monitor QC policies, procedures, and managerial systems to ensure continued compliance with Cascade’s SMS QC Tier objectives to include scheduled follow‑up and special inspections, audits and evaluations as necessary when trends or concerns are identified
· Maintain an awareness of new developments in human factors maintenance error reduction research by reviewing FAA/ industry data focused on QC procedures and maintenance safety. Lead and participate in the development of a human factors oriented maintenance/ QC management culture (SMS)
· Incorporate proven computer based maintenance error investigation and analysis program provided by the customer into the audit process.
· Adopt and implement special audit and inspection programs
· Assist in the development of education programs based on audit findings
· Lead internal programs to publish and distribute program performance information
· Prior to their implementation and in conjunction with the Customer, review and approve proposed employee disciplinary actions relating to maintenance errors. Ensure consistent consideration of human factor principles
Must have proven communication and educational skills
*You must have a valid passport and be able to travel and work in foreign countries for extended periods of time.
OTHER DUTIES AND RESPONSIBILITIES:
· Perform other duties as assigned.
* Define and schedule procedural and system audits and special inspections
* Lead scheduled audit and special inspection teams
* Assure the Identification and documentation of any findings or concerns
* Communicate and coordinate all audit and special Inspection activities with customer personnel and involved company employees on a regular basis
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. .
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