Dassault Falcon Jet is responsible for selling and supporting Falcon business jets throughout the world. It is part of Dassault Aviation, a leading aerospace company with a presence in over 70 countries across 5 continents.  We currently have an excellent opportunity for a Technical Help Desk Representative in our U.S. headquarters at Teterboro Airport, NJ.

 Responsibilities

·         Record and complete all customer phone contacts

·         Troubleshoot, analyze and recommend corrective action for aircraft discrepancies when requested, within the established response time goals

·         Review technical material and or manuals to make recommendations when necessary for revisions

·         Suggest methods on product improvement in a manner designed to promote safety, aircraft performance or reduced cost of operation

·         Assist customer in obtaining necessary parts from our spares to satisfy technical needs

·         Submit owner information changes if advised

·         Other duties may be assigned

Required Qualifications

·         Two year college education in aeronautical maintenance engineering or 2 years formal A&P classroom training or equivalent

·         A&P license

·         Minimum five years experience working on or with Falcon Jet aircraft avionics, systems and engines or equivalent to those installed on Falcon Jet aircraft

·         Good computer and telephone communication skills

·         Some travel may be required

·         Pilot’s license and knowledge of French language desired but not required

We offer a competitive salary and benefits package, including 401(k) and pension. Our modern facility includes a subsidized cafeteria and fully equipped fitness center.

 To be considered, email your resume with salary requirements to resumes@falconjet.com. Equal opportunity employer m/f/d/v. We are an E-Verify Employer.