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Company / Job Detail Information as selected:
Position Maintenance / Field Service Representative - Toluca
Permanent   print this page  
Company: Hawker Beechcraft Corporation
Fax Number: ()
Address: 10511 E. Central
Wichita
Kansas
67206
USA
Web Address: www.myhbjobs.com
Company Info: Today's advanced aircraft are true marvels of technology and performance. Yet for all their innovation, they can only be as good as the people and resources keeping them in the air.

Hawker Beechcraft Corporation (HBC) is the world's leading general aviation company. Headquartered in Wichita, Kansas, the company is home to Hawker and Beechcraft, two brand names that are renowned for their quality, luxury, and performance.

The company is responsible for a number of firsts in the history of aviation and our pioneering spirit helps us continue to redefine state-of-the-art. We have more than 7,000 talented employees, presence in more than 70 countries and the largest general aviation sales representative and dealer organization in the industry.

HBC has developed the infrastructure and a team of people truly second to none in the general aviation industry. From our worldwide network of facilities, we are able to design, build, service, and support the world's finest aircraft and customers with an uncompromising level of quality and scope.

We are looking for your talent, ideas, and expertise to help us write the next chapter of our distinguished Hawker Beechcraft history. If you would like to join a company full of exciting challenges and opportunities, Hawker Beechcraft Corporation is the place to be!

Hawker Beechcraft aircraft – Exhilarating to fly them. Imagine what it feels like to design, build, and support them.

Click here to apply for this position and others like it
Supported Manufacturers:
Job Title: Field Service Representative - Toluca
Location: TOLUCA International Mexico
Salary Range: Neg-Neg
Email: Kari_Duerfeldt@hawkerbeechcraft.com
To Apply: click here
Job Desc:


In order to apply, please visit our website: http://www.hawkerbeechcraft.com/Employment/professional/

 


The Field Service Representative - Toluca is an opportunity to grow professionally with Hawker Beechcraft.  The FSR provides “immediate response” technical advice and service assistance to aircraft operators and authorized service center personnel.  This position is located at our Toluca, Mexico service center, providing the individual with unlimited opportunities for growth, international exposure, and high end client interactions.

 

By utilizing skills to communicate technically with customers, owners, operators and service center technicians the individual will directly impact the success of maintenance procedures, repair and/or service techniques. 


Frequently faced with the need for urgent problem resolution, the FSR will utilize thier experience in aircraft maintainance and will be required to make quick decisions to resolve disputes and return aircraft to service.

The FSR will research and respond to incoming customer requests for technical assistance. Document maintainability, and or, reliability issues to factory personnel for product improvement consideration by the company.

Additionally, this role is an on-site liaison between the customer, factory and service center organization, to expedite settlement of warranty issues acquire urgently required spare parts, and interpret technical instructions.

Assigned specific hours of office duty, but “on call” 24 hours/7 days per week when required to resolve urgent issues and a
ssists the sales organization with prospect and customer contacts.
Requirements:
Required Skills

Airframe and Powerplant License.


Strong computer skills are required.


Must be a professional self-motivated individual capable of independent action with minimal managerial guidance.


Tact, maturity, cooperative attitude, and diplomacy are required to effectively achieve customer support goals.


Must have or be able to obtain a passport for international travel. 


Preferred Skills:

Maintain a valid Maintenance Engineer’s License, Airframe and Powerplant Mechanic’s License, or F.C.C. License as appropriate to individual’s specific work assignment.

Basic computer skills are desirable. Proficiency in MS Word, MS Excel, MS Access and MS Powerpoint preferred.

Pilot’s License

Multilingual candidates


Preferred Education:

Bachelors Degree; ten years practical experience may be accepted in lieu of degree.

 
Travel: International; Remote assignments
Relocation:
Job Ident #: Toluca
Benefits: Hawker Beechcraft Corporation produces a wide range of the finest general-aviation, special-mission and trainer aircraft in the world. The company environment offers employees with dynamic challenges and engaging learning experiences to succeed in the aviation industry today. We also offer a comprehensive, competitive benefits package to you, your spouse or same-sex domestic partner, and your eligible children. In addition to protecting you and your family`s health and well-being, we provide important income and work/life benefits to meet your needs.
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