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| Company / Job Detail Information as selected: |
| Position Other / AOG Representative |
Inactive
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| Company: |
CHC Global Operations |
| Fax Number: |
(604) 232-7385 |
| Address: |
4740 Agar Drive
Richmond
British Columbia
V7B 1A3
Canada
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| Email: |
jobs@chc.ca |
| Web Address: |
http://www.chc.ca/Careers/ViewCareerOpportunities |
| Company Info: |
CHC Helicopter is the world`s largest provider of helicopter services to the global offshore oil and gas industry, with aircraft operating in over 40 countries and a team of over 3,500 professionals worldwide.
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| Supported Manufacturers: |
Oil and Gas Industry
Misc. additional services (SAR, Medevac, UN, etc.) |
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| Job Title: |
AOG Representative |
| Location: |
DELTA British Columbia Canada
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| Salary Range: |
Neg-Neg
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| Email: |
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| To Apply: |
click here |
| Job Desc: |
Give Your Career a Vertical Lift! At any given moment, on any given day, a CHC aircraft is in the air somewhere in the world. Whether we‘re transporting the men and women who keep the world‘s offshore oil and gas flowing, or taking an injured patient to safety, CHC sets the standard for safety, customer service, modern aircraft and efficiency. This is a billion-dollar business built on the foundation of a strong team spirit in our company and our greatest strength is our motivated and passionate employees. All you have to do is get on board. AOG Representative This position is part of the global customer support team responsible for responding to and actioning urgent customer orders for Priority 1 (AOG - (Aircraft On Ground)) and 2 (PAOG) situations as deemed necessary. This includes, but is not limited to, ordering, procuring and expediting orders to clients as quickly as possible within defined contractual obligations and to record all transactions accordingly to measure corporate performance relative to defined objectives. This is a full time role based in Delta, BC. Responsibilities: Receive and respond to Priority 1 (AOG) and 2 (PAOG) customer requests generated either through electronic means, such as Customer Orders received through Source-1, or by way of Customer request for service received by voice (telephone/Skype) communication Initiate a Customer Order within the Source-1 order procurement system Use all means available to search global sources to fulfill the requirement, including sourcing from outside vendors as appropriate Liaise with other company personnel and outside agencies, which may include the negotiation of contracts with vendors and suppliers Place Purchase Order directly with vendors, if necessary Expedite all urgent shipments including confirming shipping details and confirming appropriate expedited means of conveyance to meet the defined requirement Communicate with the customer, confirming order status, shipping information and estimated time of arrival Record all relevant information regarding each order Report all activities using the appropriate reporting methods to measure corporate performance objectives Provide additional and/or back-up support to other Customer Support Representatives in the local team including, as appropriate, vacation relief or other duties International travel may be required May perform other duties as assigned
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| Requirements: |
Qualifications & Experience: Ideally a background in aircraft maintenance A university degree or equivalent education, training and experience A minimum of 2-5 years of relevant experience preferably within an aviation environment. Ability to organize and prioritize a demanding workload Strong computer skills including Excel and experience with inventory management systems Self-motivated and results oriented with a focus on quality Excellent listening, verbal and written communication Excellent collaborative problem solving skills with an ability to implement solutions Ability to work in a rapidly evolving and dynamic environment Demonstrated team player with excellent interpersonal skills Experience or knowledge of material planning inventory and purchasing concepts as well as familiarity with aircraft operating overhaul or manufacturing environment an asset Supply Chain experience within a global environment preferred Must be able to work shift work Please apply ONLINE at www.heli-one.ca to be considered for this position. Heli-One is committed to equal opportunity employment and invites applications from all qualified candidates. We thank all candidates for their interest, however, only those who meet the qualifications will be contacted. Sorry, no phone calls please! |
| Travel: |
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| Relocation: |
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| Job Ident #: |
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| Benefits: |
CHC offers unparalleled training, world-class maintenance, a competitive salary and a superior benefits package (with pension plan).
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