Principal Duties and Responsibilities: Managers must keep both the company goals and customer expectations in mind when overseeing daily operations. Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose
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Ramp Department Manager

Piedmont Airlines, Inc. • 
Detroit, Michigan, USA
Position Type: Permanent
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Job Description:
Principal Duties and Responsibilities:
Managers must keep both the company goals and customer expectations in mind when overseeing daily operations. Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines. Manage the operational activities of the department in accordance with established policies and procedures. Manage a staff with varied duties. Administrative duties include daily/weekly/monthly reports. Other duties as assigned.
 
Minimum Qualifications:
* Minimum two years of airline management experience and working knowledge of AOA environment
* Four-year business related degree from an accredited college, or three years managerial experience in hub operations, or two years of station management experience.
* Experience with airline reservations and baggage tracking applications
* Proven success as a Team Leader with ability to preplan manpower and equipment
* Experience in Winter Operations and De-Icing Guidelines
* Proven ability to manage budgets, facilities and equipment
* Ability to work independently, set and meet own deadlines
* Ability to work well with all levels of management and support staff
* Excellent verbal and written communication skills
* Able to defuse conflicts among subordinate employees
* Familiarity with MS Office Suite
* Prior experience with internal controls processes for accountable items
* Flexible schedule
* Motivation to succeed
* At least 18 years of age
* High School Diploma or GED
* Valid Driver’s License
 
Preferred Qualifications:
* Previous management experience in an airline hub environment
* Extensive knowledge of QIK, Sabre
 
Work Environment:
* Standard office environment, use of computers and other office equipment
* Airport ramp environment, subject to varied weather conditions and elevated noise levels.
* Work weekends, nights, holidays and/or irregular shifts
 
Physical Requirements:
Occasional lifting up to 25 pounds
 
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
 
Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required  
We also require proof of High School or GED completion
 
Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available
 
M/F Disabled and Vet EEO/AA Employer
 
Exceptional Aviators – Major Opportunities
Job Requirements:
Please See Job Description
Salary Range: Neg-Neg
Relocation:
Travel:
Job Ident #: 4664/3545
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