About Sun Country Airlines

Were not your average airline. Were agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, were making travel more attainable.

With more than 40 years of Minnesota roots, were a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, youll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a CVG Base Coordinator youll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high-deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

CVG Base Coordinator Overview:

Sun Country Airlines is seeking a CVG Base Coordinator to provide comprehensive administrative and operational support to pilots and the Chief Pilot Office at the CVG Base. This role serves as the central point of contact for pilot inquiries, technical publications, and base operations, ensuring efficient communication and compliance with regulatory requirements.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct flight planning, dispatch releases, operational control, and flight monitoring for all flight operations within assigned route system

Chief Pilot Office and Pilot Support

• Provide administrative support to Pilots and Chief Pilots at CVG Base, ensuring efficient operations and timely resolution of inquiries and issues.
• Act as the front-line resource for pilot questions, coordinating with internal and external departments as needed.
• Communicate critical updates rapidly in urgent situations to maintain operational safety.
• Verify that sleep rooms are available and clean when their use is anticipated by Sun Country Pilots.
• Redirect scheduling change requests (e.g. death, medical, jury duty) to the appropriate department at MSP HDQ.
• Keep the base office and lounge organized and stocked.
• Plan, organize, and implement base events to support culture and engagement.
• File safety irregularity reports promptly and ensure details are logged and distributed.
• Partner with peers to cover hours of operation and maintain smooth base operations.
• Ensure Sun Country Pilots have a pre-brief with and Maintenance before flights.
• Initiate aircraft wake-up by verifying maintenance status, coordinating power-up and servicing, and ensuring the aircraft is flight-ready for crew and dispatch.
• Manage electronic documentation and file organization using MS Teams and Sun Country network, ensuring records are properly maintained, accessible, and up to date.
• Reconcile expense reports, company card, and reimbursements in Concur.
• Other duties as assigned by management.

Technical Publications and Regulatory Support

• Manage Amazon aircraft mailboxes and ensure timely delivery, retrieval, and secure handling of technical publications and operational documents.
• Serve as the primary liaison between CVG Base and MSP Technical Publications, facilitating communication, document requests, and compliance support.
• Print and distribute flight manuals, SOPs, and regulatory documents; assist with filing and retrieval during audits or inspections.
• Prepare and maintain aircraft documentation and related materials to support crew readiness upon arrival.
• Other duties as assigned by management.

Required Qualifications:

• High school diploma or equivalent.
• Minimum 2 years of relevant experience.
• Proficiency in Microsoft Office (Word, Excel, Power Point).
• Previous aviation experience.
• Ability to be visible and available at the CVG Base.
• Ability to work a variety of hours including weekdays, weeknights, and weekends.

Preferred Qualifications

• Bachelors degree preferred.
• Exceptional customer service and communication skills.
• Strong administrative, organizational, and problem-solving abilities.
• Previous 121 ATP pilot experience or aviation maintenance experience.
• Attention to detail and ability to manage sensitive/confidential information.
• Teamwork, collaboration, and technical proficiency in relevant office and flight operations systems.
• Ability to support compliance documentation and audit readiness.
• Capacity to respond quickly and accurately in time-sensitive situations.

Compensation:

Pay or shift range: $26.00 - $32.00 USD per hour. This is the base compensation hiring range for this role.

Classification: 

Full-Time, Non-Exempt

Work Location:

Cincinnati Northern Kentucky International Airport (onsite)

Supervisory Responsibility:

None

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employees contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

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