At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to

Software Developer Engineer, IT - DevOps (Phoenix)

Hawaiian Airlines • 
Phoenix, Arizona, United States
Position Type: Permanent
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Job Description:
At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The DevOps team at Hawaiian Airlines has a mission to provide development teams the tools they need to effectively and easily deliver features to production through the practice of continuous integration and continuous delivery. We believe in managing our systems from idea all the way to production optimization.

As a team we strive to better ourselves and development practices here at Hawaiian Airlines. We believe in continuous improvement in ourselves, our team, and in how we work as a technology organization.

Do you love to work on complex problems and scale them to the enterprise? Are you eager to jump into technical implementations, optimize systems and work shoulder to shoulder with developers, analysts, business stakeholders and technology leaders? Join us. Become a technology leader at Hawaiian Airlines.

Key Responsibilities

  • Strive to improve both developer and operations productivity: scripting what can be scripted, documenting what should be documented, and working collaboratively with all groups to help them get running on high quality platforms
  • Provide guidance and training to other teams regarding DevOps best practices
  • Actively research new automation and management technology and bring it to bear for Hawaiian Airlines
  • Focus on internal and external customer requirements
  • Document and communicate assigned work and progress to immediate project team, and management
  • Communicate problems or issues in a timely manner
  • Support the organization’s project management policy, practice, and methodology
  • Analyze and resolve problems of normal complexity
  • Research and recommend alternative actions for problem resolution
  • Comply with project management methodology requirements as appropriate
  • Responsible for immediate response to production program problems
  • Other duties as assigned
Requirements Minimum Requirements

  • Bachelor’s Degree or equivalent combination of professional work experience and education
  • Knowledge of software version control and delivery processes and tools
  • Strong written and verbal skills as much of the work will be in highly collaborative environments
  • Proficient knowledge of scripting or programming languages
  • Experience deploying to and maintaining apps in one of the big three cloud providers (i.e. AWS, GCP, Azure)
  • Experience creating and maintaining infrastructure using configuration management tools (e.g. Ansible, Puppet, Salt, Chef, etc.)
  • Experience with Web technologies and the infrastructure needed to support web applications (e.g. reverse proxies, application load balancers, CDNs, networks, Layer 7 firewalls, TLS certs, web servers, etc.)
  • Experience with Docker and related container management systems (e.g. Swarm / Kubernetes)
  • Desire and ability to keep up to date on latest automation, testing and monitoring technologies and bring them to true production readiness for our stack
  • Experience with monitoring, managing & troubleshooting distributed systems such as those found in a micro service architecture
  • Knowledgeable of the Software Development Life Cycle process and agile development and deployment methodologies
  • Does not require daily oversight to perform coding/design/testing duties
  • Ability, within a specific technology area to independently complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement medium size development projects or major components of large projects
  • Must have received the COVID Vaccine by date of hire
**All applicants are advised that post-offer and/or pre-employment drug testing will be conducted, and they must successfully pass the drug test. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

Job Requirements:
Preferred Qualifications

  • 2+ years’ work experience in Information Technology or business environment
  • Experience with IaC tooling (e.g. Terraform, Cloud Formations, Azure templates, etc.)
  • Experience with secrets management and how to appropriately segregate build, environment and run time parameters and feed them into applications with the appropriate tooling
  • B.S./B.A. in Computer Science, Engineering, Information Systems
  • Understands the core business processes involved in their area of expertise


About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 17 years (2004-2020) as reported by the U.S. Department of Transportation and was named the #1 U.S. airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.

Now in its 92nd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Japan, South Korea, Sydney, and Tahiti. As a result of the COVID-19 pandemic, Hawaiian’s Auckland and Brisbane flights remain suspended.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or(c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60 - 1.35(c)
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