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POSITION TITLE: Aircraft Technical Support Engineer
DEPARTMENT: Technical Support
Responsible for providing technical support in all aspects relating to the PC-12 and PC-24 aircraft and their systems, identifying and resolving technical issues, and providing 24-hour technical support on a rotational basis.
• Provide technical support in all aspects relating to PC-12 and PC-24 aircraft and their systems
• Resolve technical issues and identify product improvement opportunities
• Record customer technical issues and maintain accurate support database
• Review publications (AMM, IPC, POH, SB) for technical accuracy and suggest improvements
• Represent Pilatus at trade shows, demo tours, during onsite customer visits, and other events