Position OverviewThe Maintenance Operations Control Duty Supervisor oversees the Maintenance Operation Control Center daily operation. Key ResponsibilitiesResponsible for ensuring that the VP of M&E, SOCC Manager on Duty, Directors (M&E) are notified of all aircraft accidents, incidents, ETOPS signi
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Supervisor - Maintenance Operations Control

Hawaiian Airlines • 
Honolulu, Hawaii, USA
Position Type: Permanent
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Job Description:
Position Overview
The Maintenance Operations Control Duty Supervisor oversees the Maintenance Operation Control Center daily operation.
 
Key Responsibilities
  • Responsible for ensuring that the VP of M&E, SOCC Manager on Duty, Directors (M&E) are notified of all aircraft accidents, incidents, ETOPS significant items, in-flight emergencies, air turn backs or aircraft damages, provided overall coordination of daily monitoring, surveillance and oversight of the HAL Fleets
  • Monitor and review all maintenance activities system-wide, to include MELs, CDLs, SDLs, and other Deferrals to ensure that all required procedures or operational restrictions are in compliance with FAA regulations and company policies, procedures and requirements. For any aircraft out of service due to maintenance, ensure regular updates are provided to SOCC
  • Responsible for the release of aircraft for ETOPS operations. Review aircraft history for condition of ETOPS significant systems and for any FAA reportable events
  • Technical Item (TI) creation for follow-ups of individual aircraft issues to improve dispatch reliability Be the point of contact on issues requiring HAL engineering assistance during off-duty hours
  • Provide technical assistance to maintenance personnel and contract agencies on maintenance manual procedures to return aircraft to full service
  • Conduct conference calls and meetings as required. In addition, the duty supervisor will assist the Maintenance Control Manager when instructed
  • Ensure new maintenance controllers are properly trained and qualified in the performance of their duties
  • Problem Solving - Identify and analyze aircraft related problems; use sound reasoning to arrive at conclusions; find alternative solutions to complex problems; distinguish between relevant and irrelevant information to make logical judgments
  • Decisiveness - Makes sound and well-informed decisions; perceives the impact and implications of decisions. Specifies goals and obstacles to achieving those goals, generates alternatives, determination, draw conclusions or solve a problem
  • Leadership - Inspires, motivates and guides others toward goals; coaches, mentors and challenges staff, adapts leadership styles to various situations, models high standards of honesty, integrity, trust, openness and respect for individuals by applying these values daily
  • Self-Direction - Demonstrates belief in own abilities and ideas; is self-motivated and results oriented; recognizes own strengths and weakness
  • Responsible to assist manager in the development of controller work schedules to ensure adequate coverage is maintained
  • Must be able to work flexible hours, weekends, and holidays as required
Job Requirements:
Minimum Requirements
  • FAA Airframe & Powerplant License
  • Minimum of 5 years' experience in the maintenance, repair and/ or overhaul of transport category aircraft, of which 3 years must be experience as a supervisor in line maintenance or as a Maintenance Controller, preferably on, B717 and/or A320, A321, A330 aircraft
  • Be proficient in Computer programs such as TRAX, SABRE vendor products (e.g. SABRE, SCEPTRE, LMOS, OTIS, MyBoeingFleet, Airbus World, etc.) and Microsoft office products.
  • Must be able to multi-task, function in an independent decision-making environment
  • Excellent written communication skills, including preparation of daily and weekly reports
  • Excellent verbal communication skills, including conducting system-wide briefings using teleconference and briefing senior management
  • Excellent interpersonal skills
  • Minimum of a high school diploma or equivalent
  • Bachelor’s degree preferred
  • Must be able to obtain / retain authorization to access AOA areas
Salary Range: Neg-Neg
Relocation:
Travel:
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