Comlux Aviation is one of the leaders in Business Aviation and forms part of a larger group of Companies which includes Comlux Transaction and Comlux Kazakhstan. Headquartered in Switzerland with a global presence around the world, Comlux delivers World-class Swiss-made business aviation services at the highest standards of the industry.  Comlux offers engineering luxury for VIP customers looking for personal and professional management of their private aviation needs: aircraft sales and acquisitions, aircraft operations and charter management, cabin interiors, maintenance and upgrades. 

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We are looking for an experienced Duty Manager / Senior Flight Dispatcher to join our team. The ideal candidate will bring a refined sense of service, the highest standards of safety and discretion, and a genuine commitment to delivering a truly bespoke onboard experience for our most distinguished clientele.

Main duties and key responsibilities include:

Flight scheduling (overflight/landing permits, handling and fuel arrangements, additional supplementary services)

Flight dispatch and operations control (flight planning, crew briefing, meteo, space weather and NOTAM analyses, movement control, crew control, irregularity handling, emergency response)

Airport and Route analyses and feasibility checks to support commercial and flight operations department

Cost analysis and liaison with the accounting team

Liaison with the AOC team

Ground operations activities

Covid restriction review and analysis

Operational administration

Crew notification

Administrative duties relevant for flight dispatch department

Communication with Customers

Liaison between the Customer and the Company internal department to match Customer’s expectations

Qualifications and experience shall include:

Minimum 5 years of experience in a VIP flight dispatch environment, with worldwide flight operations (dispatch certificate or dispatch license as well as ETOPS experience are an asset);

Good knowledge of US commercial and private operations, including TSA waivers, DOT approvals, FAA notifications, eAPIS filing, and CBP clearance.

Ability to interpret weather and NOTAM information as well as airport/airspace NAV charts.

Familiarity with aircraft performance, (preferably with wide bodied aircrafts), international regulations, EASA rules, operations manual (OM) and flight entry requirements.

Proactive active with strong organizing skills, team-oriented, flexible approach and able to provide solid results under high pressure

Excellent communication skills in English / oral and written; additional languages will be preferred.

IT skills/experience in use of dispatch related software – flight planning systems (i.e. Fore Flight), SITA/AFTN communications, sched/ops control systems,FL3XX and MS Office applications

Willingness to work on shifts; night shift included

Excellent ability to manage critical and high-pressure situations

Solid communication skills

Ability to cope with heavy workload

Ability to answer Customer’s queries

Understand of Customer’s needs and expectations trough effective communication

Building relationships with clients based on trust and respect