A. Job PurposeEnsure seamless functioning of airline partnerships and operational systems.Collaborate with tech teams to resolve system issues affecting bookings and customer data.Identify and implement system enhancements and automation opportunities.Support smooth operations across ticketing, rese
JSfirm
Manager - Revenue Management Automation and Support
Job Description:
A. Job Purpose
  • Ensure seamless functioning of airline partnerships and operational systems.
  • Collaborate with tech teams to resolve system issues affecting bookings and customer data.
  • Identify and implement system enhancements and automation opportunities.
  • Support smooth operations across ticketing, reservations, check-in, and boarding.
B. Key AccountabilitiesFunctional Activities:
  • Oversee integration of PSS with other systems for smooth data flow.
  • Ensure smooth implementation of codeshare arrangements in PSS.
  • Manage operational integration of interline agreements (baggage, check-in, flight info).
  • Coordinate with external vendors to maintain system compliance and updates.
  • Lead testing and deployment of new system versions and features.
  • Analyze booking patterns and system usage for strategic improvements.
  • Troubleshoot and optimize PSS for operational efficiency.
  • Conduct ongoing training for team on system updates and industry trends.
  • Act as point of contact for reservation and booking system queries.
  • Translate business requirements into PSS configurations/customizations.
  • Collaborate with development teams to enhance system workflows and UX.
  • Recommend system upgrades to improve performance.
  • Implement enhancements and conduct system testing.
  • Ensure PSS compliance with DGCA and industry regulations.
  • Align PSS with business goals in coordination with IT, Ops, RM, and Customer Service.
  • Support integration of third-party applications with PSS.
C. Skills Required
  • Strong technical background in system management and troubleshooting.
  • Adaptability to dynamic business environments.
  • Excellent communication and cross-functional collaboration skills.
  • Project management and task prioritization capabilities.
  • Familiarity with GDS, APIs, system integrations, and software development.
  • Proficiency in Excel.
D. Educational & Experience Requirements
  • Education: Bachelor’s in Engineering, Business Administration, or related field; Master’s preferred.
  • Experience:
    • 5+ years in airline operations, commercial partnerships, or passenger services.
    • Hands-on experience with PSS (preferably Navitaire).
    • Experience integrating PSS with other business systems.
Company Details
Air India
AIL, Dempo House, Ground Floor, Campal, Dr Dayanan
Goa, Goa India, International 403001 International
careers.airindia.com/
60 Open Jobs Available
We are proud to have the largest international network in the country and the most nonstop routes connecting India with global destinations.
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Goa, Goa, India
Type
Permanent
Company Details
Air India
AIL, Dempo House, Ground Floor, Campal, Dr Dayanan
Goa, Goa India, International 403001 International
careers.airindia.com/
60 Open Jobs Available
We are proud to have the largest international network in the country and the most nonstop routes connecting India with global destinations.

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