STS Technical Services is hiring Inside Sales Representatives in Atlanta, Georgia.Primary Responsibilities: First point of contact for Customers Manage assigned accounts. Provide excellent customer service.Essential Duties and Functions: Provide support to Regional Sales Manager(s). Manage pric
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Inside Sales Representatives: 46866

STS Technical Services • 
Atlanta, Georgia, United States
Position Type: Permanent
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Job Description:
STS Technical Services is hiring Inside Sales Representatives in Atlanta, Georgia.

Primary Responsibilities:



  • First point of contact for Customers

  • Manage assigned accounts.

  • Provide excellent customer service.


Essential Duties and Functions:



  • Provide support to Regional Sales Manager(s).

  • Manage price lists, quote as delegated by Regional Sales Manager(s).

  • Create and utilize a Product Pricelist & Product codes specific to assigned accounts.

  • Proactively generate new sales within existing customer base.

  • Process/proof and follow up on customer purchase orders.

  • Respond to customer inquiries promptly.

  • Acknowledge/reply to voice mail, fax & email messages within prescribed timelines.

  • Manage customer complaints within Sharepoint.

  • Clear Invoice Adjustments within 30 day of reporting.

  • Monitor and manage Customer Pick-ups within prescribed parameters.

  • Maintain accurate Customer files.

  • Provide coverage within the Sales Team during absences and as required

  • Create/Maintain/Upgrade order entry tools and product template information

  • Access database configuration and maintenance

  • Special projects for process flow improvements as delegated (for Sales Division)


Career Qualifications:



  • Minimum 5 years Customer Service experience

  • Advanced knowledge of Excel and Microsoft Office (programming level)

  • Advanced knowledge of MS Access (User and Configuration)

  • Strong communication and interpersonal skills

  • Industry knowledge preferred

  • Ability to multi task and utilize time for the benefit of the team and organization.


Benefits:


Since this is a direct hire job, our client will provide a full benefits package to you. If you would like to learn more about that package, please call 1-800-359-4787.Thanks for taking the time, and we look forward to hearing from you soon.
Job Requirements:
Salary Range: -
Relocation:
Travel:
Job Ident #: 46866
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