Sales Account Manager
The Sales Account Manager is to provide excellent customer assistance with inbound sales calls, provide quotes and follow up with customers as well as develop account relationships in outbound sales calls. Assist with inbound quote requests via email, fax, and phone. Make outbound sales calls, developing customer relationships that demonstrate an understanding of their business and needs. Continual development of profitable owned accounts that regularly meet the owned account requirements. Conduct daily follow-ups on existing quotes. Assist with order processing, expediting, and status updates. Daily management of Open Order Report. Help with market research projects. Must fully understand ITS and industry regulated Certification and Traceability Requirements. Assist with AOG duties. Help grow our customer base by maximizing inbound sales opportunities and outbound sales calls that will further develop relationships to grow end user inquiries into owned accounts. Help diversify, manage and expand our product offering by identifying opportunities with customers. Help develop organizational and operational excellence by upholding company policies and procedures as well as demonstrating a level of professionalism and communication consistent with the expectations of the position. Help increase liquidity by utilizing time and resources efficiently. Identify genuine opportunities by developing and growing the customer base. Provide the best customer service in the industry Identify purchasing and consignment opportunities with existing customers. Recognize and communicate industry trends and news. Recognize and analyze customer purchasing patterns in order to better anticipate customer needs Uphold ITS policies, procedures and a strong company image. Maintain a culture of professionalism and quality. Identify opportunities to sell aging inventory. Work with the sales leadership team to insure market is maintained and/or appropriate pricing
Bachelor’s Degree Preferred. Aviation experience preferred. Proficient in Excel and Microsoft Suite. Thrives in a fast-paced environment. Strong organizational skills, detail oriented, and the ability to multitask. Demonstrable aptitude in effective negotiating. Develops and maintains strong business relationships. Proven account management and sales experience. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
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