Bangalore,Karnataka,India BAUMX3 Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build somet
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Monitoring Analyst

Boeing Company • 
Bengaluru, Karnataka India, International, International
Position Type: Permanent
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Job Description:
Bangalore,Karnataka,India BAUMX3
Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.
Job Description:
  • The selected individual will be working in the Boeing India Engineering and Technology Center (BIETC) in Bangalore, India. This is an engaging technical position which is a part of our operations and infrastructure support team.
  • The candidate will perform as a team member of the IT Monitoring Service Solutions Delivery Team. Responsibilities will include use of a number of monitoring tools including those developed by Micro Focus, AppDynamics, Derdack,etc. Implement monitoring solutions for IT customers. Regular activities to include designing of monitoring solutions, implementing monitoring solutions, customer training/advising, and reporting. Tasks may also include those relating to
  • tools maintenance such as routine server maintenance, application maintenance and limited troubleshooting.
  • Proficient in infrastructure management services in 24/7 production environment.
  • Aware of ITIL & SAFE
  • Monitors the implementation of enterprise infrastructure and provides guidance and clarification to team members and resources.
  • Reports and troubleshoots service concerns based on assessment of monitoring tools. Warns of potential performance or growth reaching thresholds.
  • Provides effective communication to the business and technical teams on behalf of our corporate infrastructure services.
  • Provides support to development of internal competency and resources for critical skill sets for the Digital Aviation solutions team in Boeing India.
  • Provides periodic updates to Boeing management in the form of progress reports, project summaries, and other related documents.  This position will also be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world.
  • Support initiatives of Boeing India organization related to engineering excellence, employee development, mentoring, customer engagement etc…
  • 5 to 9years IT industry experience
  • Work related experience with IT systems
  • Confident ability to communicate, both written and verbal, with team members and various IT customers.
  • This position may require participation in a 24X7 & on call rotation support required.
  • Experience and/or knowledge of Micro Focus Application Performance Management (APM) Suite including VuGen
  • Scripting, Site Scope and BPM, Service Now
  • Experience and/or knowledge of AppDynamics APM
  • Workflow Queue management to ensure SLA Adherence
  • RCA/problem resolution and vendor coordination
  • 5+ years troubleshooting access and performance issues between systems and services
  • The ability to support standard documentation, recommend improvements and make process changes to increase speed and quality of service
  • Strong interpersonal skills with the ability to thrive in a fast-paced, high pressure environment
  • Any relevant Industry Certifications is a plus
  • Strong interpersonal and communications skills
  • Collaborate effectively with other team members
    • Bachelor or Master in Engineering with 5+yrs years of experience
    • 5 to 9 years of IT industry experience?
    • Experience working experience in IT Monitoring Service Solutions Delivery Team
    • Should have knowledge of Service Now, Micro Focus Application Performance Management (APM) Suite including  Site Scope and BPM.
    All information provided will be checked and may be verified. This requisition is for an international, locally hired position. Candidates must be legally authorized to work in India. Boeing will not seek immigration and labor sponsorship for any applicants; this is the responsibility of the job candidate. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll. RELOCATION BENEFITS IF INDICATED ARE LIMITED TO IN-COUNTRY MOVES AND ARE NOT AVAILABLE FOR OVERSEAS RELOCATION. THERE IS NO EXPATRIATE PACKAGE ASSOCIATED WITH THIS POSITION.
Yes, 10 % of the Time BCA Engineering Individual Contributor No No Standard India; Boeing India Private Limited
Job Requirements:
Salary Range: Neg-Neg
Relocation:
Travel:
Job Ident #: 1800056654
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