The Heavy Maintenance Representative is responsible and accountable for the management and oversight of the A319 aircraft undergoing heavy maintenance and repaint activities at Maintenance Repair Organizations (MRO) and Paint Facilities located within the United States of America prior to joining the Qantas family of aircraft. This oversight of the technical maintenance activities will ensure that the aircraft joining Network Aviation’s fleet will be safe, compliant, and optimized for a smooth transition, whilst also ensuring oversight of relevant costs and commercial discussions to deliver key business outcomes.
Primarily based in Lake City, Florida at the supporting MRO, the Heavy Maintenance Representative will be required to work closely with the MRO to monitor and oversee pre-planning activity, task completion, logistical support, and adherence to key milestones, as well as the Network Aviation and Jetstar CAMO teams in Australia providing project management and technical direction to ensure configuration alignment with our existing fleet where possible. Some travel to an alternate USA-based paint facility will also be required, to ensure the paint milestones are met and technical acceptance of the product is provided.
The Heavy Maintenance Representative will establish and develop working relationships with all key stakeholders in the project as well as aircraft, system and equipment manufacturers to ensure continued airworthiness and compliance with local requirements is understood and delivered to the Network Aviation aircraft.
Essential Responsibilities:
- Provide clear advice to the business and MRO on technical matters relating to the A319 aircraft, providing a structured approach to the resolution of any technical issues arising.
- Develop processes and procedures as required to facilitate continued oversight of MRO check status, emerging issues, technical requirements, and logistical updates to help deliver a compliant and on schedule maintenance event.
- Develop and maintain clear lines of communication with key MRO focal points, Network Aviation stakeholders and Jetstar Technical Services to facilitate reporting and escalation of emerging risks for prompt resolution.
- Act as the key interface between the MRO or Paint Facility, the NAA CAMO, other NAA business units and the Jetstar Fleet Technical Management team to coordinate all necessary requirements for the load of each aircraft into the managed MIS.
- Conduct regular meetings with the Fleet Manager Airbus to review and discuss current aircraft check status, procedures, compliance and to escalate any emerging issues or risks that require escalation.
- Establish and uphold standards for the MRO to maintain to ensure continuing airworthiness requirements are met at competitive cost.
- Identify, lead, coordinate or support continuous improvement initiatives as required within the MRO to address procedures, activities, operational performance, or cost reduction whilst aircraft are undergoing maintenance, or to streamline subsequent aircraft.
- Maintain a working knowledge of the Australian Part 42 regulations, the Part 42 MOS and CAMO Exposition to ensure that the aircraft are delivered to Network Aviation in a compliant state, and the fleet ongoing airworthiness is maintained.
- Be a safety leader within the group.
- Act with due care/consideration to safeguard own health and safety and that of others.
- Proactively manage risks to health or safety by conducting regular safety observations and inspections and reporting and managing all identified issues.
