Apprentice Operations Controller

Job Description:

Position: Operations Controller Apprentice
Location: Farnborough HQ
Working Hours: 4 on, 4 off, covering the hours of 07:00 – 19:00Gama Aviation is currently recruiting for an Apprentice Operations Controller to join our excellent Ground Operations team in Farnborough. Working at the very core or our business in our 24/7 Operations Control Centre, your daily responsibilities will be diverse and will require key abilities to multitask and prioritise.As a member of our Operations Control Centre team, you will utilise numerous systems and tools to provide daily support to our growing list of clients and contracts. Whether flight following one of our rotary flights, notifying a client of a flight movement, booking airport slots for a company flight, arranging overflight permits for a Trip Support customer, taking a radio call from a Helimed on an emergency tasking, calling out an airport to receive an air ambulance, or managing an air traffic slot delay, you will find your skills and knowledge tested daily as you work closely with your shift colleagues to provide a professional and efficient service in a fast paced and dynamic environment.As well as having in house training provided by members of the Operations Control Centre within Gama Aviation, you will also complete training courses and be assigned coursework by our Apprentice training provider. 1 of the 4 rostered shifts a week will be assigned to complete external training and the coursework assignments that comes with.
About us:Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.Gama Aviation has presence in almost all aspects and areas of aviation services, and by extension, the Operations Control Centre in which you will work, provides the operational foundation for many of the company’s key contracts.
Responsibilities:

Assisting the Operations Supervisor and Duty Operations Manager with the day-to-day running of the Operations Control Centre
Monitoring and management of several email inboxes, replying to incoming emails from numerous sources
Dealing with incoming telephone calls
Preparation of company flights, arranging ground handling services, airport slots, fuel, ground transport and other services as dictated by client and crew requirements
Arranging overflight, landing and charter permits
Flight watch within numerous areas of operation, and across multiple regions
Sending of flight departure & arrival messages to clients
Planning & dispatch of air ambulance flights
Diligence, compliance and error checking, including but not necessarily limited to:-

Crew paperwork
Operational Flight Plans
Flight Time Limitations (FTL)
Crew duty & return flight paperwork
Ground services arrangements
Fuel releases

Skills, Qualifications and Experience required:Critical

Excellent IT skills, and familiarity with Windows and MS Office products, notably Outlook
Strong communication skills, both verbally and written

Essential

As this is an apprenticeship role previous experience is not required, we do require someone who is passionate and has a strong interest in aviation.

Advantageous

Enthusiasm for continually seeking better performance
Exceptional attention to detail
Patience and ability to deal with challenges and a constantly changing work environment, whilst at the same time maintaining the highest standards within your team
Excellent customer service standards

In addition to a Competitive Salary, we will offer you:

Great work life balance with a 4-4 shift pattern
Competitive Group Pension Scheme
Comprehensive Life Assurance *
Comprehensive Income Protection *
Comprehensive Travel Insurance *
Comprehensive Private Healthcare (after successful passing of probation) *
Free Car Parking
2 Paid Volunteering Days each calendar year (subject to line manager approval)
Investment in Training, Qualifications and Professional Development

*(Subject to insurance underwriting)Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.

Job Ident #: VN1245

Company Details

Gama Aviation Signature

Two Corporate Drive
Suite 1050
Shelton, Connecticut 06484 USA
www.gamasignature.com

Gama Aviation has operations in 45 locations in 17 countries across five continents, making it one of the world’s leading aviation services companies. Its services include line and base maintenance, FBO services, engineering design, aircraft management...

Benefits:
Health, 401K, dental, vision, long-term disability, life insurance

Supported Manufacturers:
Gulfstream, Bombardier, Dassault, Cessna, Hawker Beechcraft and Embraer

Supported Models:

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Job Info

Location

Farnborough, England, United Kingdom

Type

Permanent

Company Details

Gama Aviation Signature

Two Corporate Drive
Suite 1050
Shelton, Connecticut 06484 USA
www.gamasignature.com