Life Flight Network is one of the most prominent not-for-profit air ambulance organizations. As the industry's trailblazers, we constantly raise the bar for safety, excellence, social justice, and innovation in the skies and on the ground.

Being a member of our esteemed team means embarking on a career defined by distinction, pride, compassion, and unwavering service. We are a group of dedicated professionals who thrive in a high-octane, collaborative environment. Our collective brilliance shines as we come together to make a difference in the communities we serve. Here, you'll find the best and the brightest talents, who are second to none in their dedication and expertise.

Are you ready to unleash your potential and make a real impact in your community? If you're seeking a rewarding and fulfilling path, then look no further - Life Flight Network is the place where your aspirations will take flight!

JOB SUMMARY:

The Accounts Receivable Specialist is responsible for completing follow up on patient accounts to reduce delays in reimbursement. This includes calling responsible parties, accessing insurance websites/payment portals, health care facilities, and government agencies to reach resolution. The Accounts Receivable Specialist is responsible for ensuring progress is being made and accounts are advancing through the billing cycle. The Accounts Receivable Specialist identifies when accounts require escalation and ensure proper escalation protocols are followed. This role is essential in maintaining overall quality goals for transport billing. 

QUALIFICATIONS:

• Minimum 3 years of claims, billing and collection experience
• Prior collections or medical billing experience with a basic understanding of ICD10, HCPCS, and medical terminology preferred
• Certified Ambulance Coder Certification, Certified Coder and/or Ambulance Billing experience preferred
• Excellent written and verbal communication skills and ability to communicate clearly and concisely
• Ability to work in fast paced environment; provide vision and the ability to execute goals and objectives with a high degree of accuracy

• Ability to multitask; able to prioritize tasks by levels of importance and urgency

• Understanding of HIPAA rules and compliance
• Working knowledge of Medicaid, Medicare, and Commercial Insurers’ billing processes and requirements

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

• Make telephone calls to patients/hospitals/insurances/facilities/attorneys as needed to research claims or obtain claim specific information
• Contact insurance carriers to inquire upon the status of past due accounts
• Follow up on self-pay accounts, which includes, but is not limited to, contacting patients by telephone to inquire about insurance coverage or establish payment plans
• Maintaining established workflow to keep aging accounts at a minimum. This includes, but is not limited to, daily follow up on unpaid claims as well as follow up on accounts that have reached collections 
• Utilize systems to locate claim specific information 
• Ability to review provided documentation and determine appropriate actions
• Process the various determinations received from payors and route claims to promote progression through the billing process. This includes, but is not limited to, appeals, corrected claims, utilization review and redeterminations.