in a professional manner, in keeping with the company values, ethics and brand images

Greet customers, partners and vendors in a positive, professional manner and direct them to the appropriate meeting locations

Professionally answer the main site telephone line(s) and direct the callers to the appropriate staff, transfer the caller to a staff member’s voice mailbox when the associate is unavailable or take and retrieve messages for various personnel

Coordinate with the landlord and building security for miscellaneous communications and daily operations

Coordinate/communicate with Facility Management team to resolve maintenance concerns

Manage the ordering and receiving of office supplies that have been pre-determined as “common” office supplies (printer paper, dry erase supplies, coffee, break room supplies etc)

Coordinate the validation of visitor and customer parking passes

Coordinate and manage the assignment and delegation of employee parking passes and when required, be a primary point of contact between the company and contracted parking garage management

Coordinate and manage the assignment and delegation of employee security keycard badges for access

Coordinates the pick-up and delivery of mail services by contracted entities including inter-office mail (West Morris St mail room) and express mail services (FedEx, UPS, etc.)

Communicate to local personnel on pertinent local, landlord, and building information that may affect employees commute and working environment

Coordinate tours, supplier meetings, internal meetings and presentation material

Manage employee distribution lists

Manage office moral activities, including supporting social events, office signage, champ award process management, office supply orders, coffee and interfacing with facilities for small budgeted office improvement programs;

Working with Employee Engagement teams to facilitate events;

Helps develop presentations for various events for the department and executive leadership;

Assist Site Lead with scheduling - Executive visits to the Indianapolis Engineering, 1on1 with staff, Connect Meetings, Workshops, Employee Events

Maintain and upgrade conference rooms

Knowledge of Microsoft Office 365 and telephone with a minimum of 2 years receptionist/customer se

rvice experience

Requires excellent interpersonal and communication skills

High attention to detail

Ability to maintain high standards despite pressing deadlines

Ability to proactively solve problems quickly and efficiently

Ability to know when and how to escalate problems/issues and obtain necessary assistance

Strong knowledge of general business and corporate cultures

Ability to handle highly sensitive, confidential and non-routine information

Self-starter with excellent anticipation skills; problem solving; follow up

Demonstrated dependability and sense of urgency about getting results

Demonstrates high degree of integrity and confidentiality

Strong organizational skill