Airline Customer Service , Gate Agent

Piedmont Airlines, Inc. •

Detroit, Michigan, United States

Position Type: Permanent

Job Description:

Principal Duties and Responsibilities:

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include tracking mishandled luggage and arranging delivery, and assisting customers with special needs.

Minimum Qualifications:

Ability to work all shifts, all days including nights, weekends, holidays
Work outside in all weather conditions
Able to lift up to 70 pounds
Successful completion of training course
At least 18 years of age
High school diploma or GED
Valid drivers license

Preferred Qualifications:

Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs

Work Environment:

Use of computers and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds regularly
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

Salary:$16.00/hr

The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.

Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.

M/F Disabled and Vet EEO/AA Employer

Job Requirements:

Salary Range: 16.00-16.00

Relocation:

Travel:

Job Ident #: 73792.14436

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Airline Customer Service , Gate Agent

Thank you for your interest!

Airline Customer Service , Gate Agent

Thank you for your interest!

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