Position Summary
The Safety Data Governance & Insights (SDGI) Analyst will support JetBlue’s Safety Business Intelligence (SBI) team in establishing mechanisms for monitoring, measuring and analysis in an effort to assist leaders in making continuous improvements in performance via data analytics and evaluation. The identification and establishment of Key Performance Indicators (KPIs) and Safety Performance Targets (SPTs) will support decision-making and ensure the organization maintains continued regulatory compliance and achieves safety goals.
In addition, the SDGI Analyst will join a team supporting the implementation of a new Safety Management System (SMS) Electronic Recordkeeping System. Properly implemented, the system will create efficiencies, automate workflow and establish process improvements. The SDGI Analyst will oversee the development of International Civil Aviation Organization (ICAO) Doc 9859 performance management processes, identify and source needed data, and develop qualitative and quantitative indicators to understand the organization’s top regulatory and safety risks.
Essential Responsibilities
- Build dashboards on data from Safety Management System (SMS) Recordkeeping system supporting JetBlue Safety and Regulatory Compliance leaders and their programs
- Build combined data sources from multiple complex data pipelines within Snowflake tables to build consolidated dashboards in Tableau
- Work with the leaders of Safety Management System (SMS) and all operational and corporate safety teams as well as IT to ensure consistency and a common thread with data, programs, processes, and products
- Partner with stakeholders to gain an understanding of goal measures and identify areas where additional safety performance support is needed to advance the use of data for assessment, evaluation and performance improvement
- Adhere to established processes for building dashboards, visualization, requirement gathering, testing and production deployment
- Comply with testing standards and documentation are adequate and complete
- Be able to learn new technological tools including Vistair SafetyNet, VI (Vistair Intelligence) etc. quickly
- Find robust, scalable solutions depending on the business data analytics requirement
- Play a pivotal role in accomplishing the Data Insights goals across the safety department
- Maintain the data glossary and understand the data flow lineage and usage
- Adhere to analytical philosophy of getting to the Golden Copy or Single Version of the Truth
- Deliver on Safety Data Quality KPIs to measure the success of the safety data governance & insights program
- Present new dashboards with their functionalities to department leadership
- Stay involved and up to date with the industrys best practices in the driving data insights to advise on process / methodology improvements
- Develop context, establish goals, make clear prioritization decisions and communicate to the stakeholders on progress towards analytical goals
- Assist with the identification and prioritization of opportunities where analytical process redesign/improvement can significantly impact efficiency, efficacy, compliance, quality, and user satisfaction
- Identify data governance gaps and assess data governance maturity in a complex data environment. Identify the implications for data governance that arise from the technology, current processes, and skill levels in a complex data environment
- Work on conducting assessments to identify individual, programmatic and organizational needs; conduct process improvement initiatives with process owners which includes: documenting current process to identify pain points and opportunities, performing supporting data analysis, facilitating the design of the process changes, and supporting implementation of the process change
- Employs the practical application of ICAO Doc 9859 SMS Safety Performance Management theory to help leaders identify Key Performance Indicators (KPIs), Safety Performance Targets (SPTs), and triggers/alerts to ensure timely measurement
- Ensure adherence to all safety and security regulations
- Other duties as assigned