Analyst, AA Credit Union Payments Products and Risk

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

This role is within the Payments & Digital Strategy team within the American Airlines Credit Union.  This role provides reporting, analysis, testing, changemanagement and other support critical to the development and management of debit, credit and prepaid card portfolios, checking accounts, and other emerging payment technologies.

• Serve as a subject matter expert over assigned product offerings, data subjects, and or data systems related to the Payments and Digital Banking function
• Perform daily analysis of general ledger accounts to ensure accurate and timely funds movement; track trends month over month
• Prepare routine and standard reports to support various month end, quarterly, and department accounting reporting needs
• Provide monthly budget variance reports, including the posting of necessary accruals and research of fluctuating balances
• Ensure consistency of each similar data element used across every report, analysis request, and business case
• Assist in the preparation, presentation and explanation of the Payments and Digital Strategy organization’s annual budget
• Develop logical recommendations around efficient work flows, reporting, process improvements, Policy & Procedure refinements, maintaining compliance with applicable regulations and laws, and network operating regulations
• Develop and create ad-hoc reports and business cases, to effectively help leadership solve business problems
• Use technology based solutions to suggest more efficient work flow processes and find proficient solutions
• Communicate effectively regarding product, reporting, and data with all levels of the organization to achieve shared understanding and consensus
• Process and validate invoices against available system and usage data to ensure third party billing and payments are accurate for services rendered
• Provide change management coordination, and/or represents the department as a stakeholder on enterprise-level projects
• Complete all other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications- Education & Prior Job Experience

• High school diploma or GED

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Accounting or Business
• Previous banking or Credit Union experience
• Experience in Payments, including but not limited to credit and/or debit card processing, electronic payments, emerging/faster payment networks, or other payments processing areas such as ACH/Share drafts exception processing

Skills, Licenses & Certifications

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Skilled in Symitar’s Epysis, Q2eBanking, Visa DPS systems, First Data and PSCU related systems
• Ability to demonstrate excellent oral and written communication skills including the ability to communicate effectively with individuals at all organizational levels
• Ability to demonstrate strong analytical skills with the ability to research and analyze data with little guidance
• Ability to work well independently as well as in a team environment under tight deadlines and high-volume pressure with minimal supervision
• Ability to be self-directed and comfortable with accepting ownership, responsibility and accountability of functional obligations
• Ability to self-motivate with strong organization skills, capacity for attention to detail and high level of accuracy
• Ability to effectively prioritize work and meet deadlines
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.