Analyst, Crew Compensation

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• ​This job is a member of the Crew Scheduling Team within the Integrated Operations Division.
• ​Responsible for auditing and updating all American Airlines Crewmember monthly activity records and ensuring that these records are maintained in conformance with American Airline procedures as set forth in the Crewmembers respective working agreements.

• ​Answers all pay related questions from Crewmembers and Flight payroll
• Evaluates pay claims and send corrections to payroll
• Monitors, inputs and adjusts pay for training, temporary duty, special assignments, bid denial, sick, expenses and other special pay categories
• Calculates pay protection according to contractual guidelines
• Ability to work shifts, including weekends and holidays
• Ability to work overtime as required, sometimes with little or no advance notice

Minimum Qualifications- Education & Prior Job Experience

• ​High School diploma or GED equivalency
• 1 year SABRE/FOS experience

Preferred Qualifications- Education & Prior Job Experience

• ​1 year Crew Scheduling or Crew Tracking experience
• Crew Pay Compensation experience
• Pay compensation experience

Skills, Licenses & Certifications

• ​Works in a highly stressful environment on a daily basis
• Must be able to exercise sound judgment in making decisions based on information gathered/reviewed
• Flexible and capable of adapting to constant change
• Ability to work with all levels of management and union groups
• Ability to review policies/procedures and recommend changes
• Cognitive skills to read and understand numbers and letters, and the ability to apply that knowledge
• Capable of reviewing work product of assigned area(s) and recommending changes to improve productivity and efficiency
• Ability to learn computer applications and apply knowledge
• Ability to prioritize tasks
• Must be able to handle multiple tasks concurrently
• Must work well under pressure and deadlines
• Must work with minimal supervision
• Must report to work on a regular and timely basis
• Must be able to speak clearly over the telephone and be understood by crewmembers regarding contractual items
• Ability to memorize computer entry codes
• Ability to understand the 24-hour clock and worldwide time zones in daily conversations with crewmembers
• Must be able to read, understand and comprehend the flight attendant or pilot labor agreements

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.