Analyst/Sr Analyst, Strategic Planning and Analysis

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Commercial Planning & Analysis Organization within the Travel Rewards Analysis Division.
• The Cobrand and Currency Analysis team analytically supports the strategic direction and operations of Americans global cobrand credit card portfolio and strategic non-air currency partnerships under the Currency Partnerships organization. Leveraging strategic analysis and data-driven insights, the team unlocks revenue opportunities and provides actionable guidance for achieving AAs commercial objectives. 
• The ideal candidate for this team is a deeply analytical individual, willing to ask questions for understanding, and with sharp attention to detail. We are looking for analysts that thrive in fast paced environments where analysis requirements must be translated from complex business needs, and communicated as simply and efficiently as possible to senior leaders. 

• Develop and monitor the effectiveness of campaigns, strategies and initiatives including Limited Time Offerings (LTO), Existing Cardmember (ECM) engagement campaigns, Inactive Cardmember initiatives, and more.
• Present analyses, strategies and results to all levels of the organization. Ensure that the entire Strategic Planning & Analysis organization has the appropriate level of tool knowledge and that we are prepared for the future
• Analyze the performance of existing partnerships, evaluate new partnerships and develop analysis that drives continuous improvement from American Airlines’ Partnerships.
• Develop performance measurements and analytical tools to improve profitability and planning / forecasting processes
• Analyze data derived from various areas, such as customer flight and spend activity, performance and budget analyses, partner campaign forecasts and historical results, digital engagement statistics, and outbound customer engagement in order to evaluate and devise strategies to increase revenue and profitability.
• Perform validation of models to ensure adequacy, define data requirements, and gather and validate information, applying judgement and statistical tests
• Develop reports and tracking methodologies to maintain oversight of performance trends and monitoring of campaigns, and to develop practical solutions to business problems.
• Foster relationships and lead discussions with stakeholders across the company that are focused on driving long term value to American Airlines (including Cobrand, Strategic Partnerships, Customer Insights, and Loyalty)
• Align teams around commercial strategies, key objectives and success metrics, maintaining clear communication across teams, and ensuring cross-functional actions are completed
• Tailor communication of complex ideas to both junior and senior-level audiences

• Minimum Qualifications- Education & Prior Job Experience
  • Bachelors Degree or equivalent experience/training 
  • Minimum 3 years of related work experience, or Master’s degree in a related field 
• Preferred Qualifications- Education & Prior Job Experience
  • Advanced knowledge of data analysis tools including Excel, Tableau, SQL, and SAS 
  • Experience in airline Network Planning, Revenue Management, Commercial, or analytical field 
• Skills, Licenses & Certifications
  • Eager to solve complex problems and puzzles in a constrained and dynamic environment 
  • Ability to leverage understanding of the airline business and commercial goals to draw insights, drive results, and create innovative solutions 
  • Adaptive to new ideas and business processes in an ever-changing marketplace 
  • Ability to perform in cross-functional groups with minimal supervision to drive outcomes which benefit the entire airline 
  • Skilled at sharing knowledge to develop the expertise of the team as a whole 
  • Advanced Microsoft Office skills 

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.