Job Summary Responsible for providing technical support, system configuration, integration, change management, and overall application management related to Air Methods IT Applications. Assist in designing, coding (such as scripting), testing, debugging, and documenting applications. Familiar with r

Application Analyst- Greenwood Village, CO

Air Methods Corporation • 
Greenwood Village, Colorado, United States
Position Type: Permanent
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Job Description:
Job Summary

Responsible for providing technical support, system configuration, integration, change management, and overall application management related to Air Methods IT Applications. Assist in designing, coding (such as scripting), testing, debugging, and documenting applications. Familiar with relational databases and client-server concepts

Essential Functions and Responsibilities include the following:

  • Application administrator duties for Air Methods IT Applications
  • Participate in hands on testing (manual and automated), bug reporting on in-house developed and integrated vendor applications
  • Assist in troubleshooting and resolution of software bugs
  • Perform application releases to production environment following change management procedure
  • Create reports and write queries in support of business teams
  • Manage, triage and prioritize incoming user support requests, including operational issues, technical defects, data problems, and data reporting issues
  • Other duties as assigned
Additional Job Requirements

  • Regular scheduled attendance
  • Indicate the percentage of time spent traveling - 0
Subject to applicable laws and Air Methods policies, regular attendance is an essential function of the position. All employees must follow Air Methods employment practices and policies.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Job Requirements:
Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

  • Bachelor's degree (BS/BA) from four-year college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
  • 5 years' experience in a technical support role
  • 2 years of experience in iPaaS workflow automation technology (such as Boomi, Workato, Power Automate, Informatica, others)
  • Knowledge of trends and developments in the fields of data management, workflow automation and software data integration
  • Experience with test automation a plus
  • Experience with Coupa, RAMCO, Flight Vector, Complete Flight, Visual ERP, or Microsoft Dynamics SL a plus
Skills

  • Proactive, self-starter with proven ability to quickly learn new applications, processes, and procedures
  • Ability to collaborate, communicate effectively and exercise independent judgment in a team environment
  • Excellent verbal and written communication skills (technical writing & documentation)
  • Solid analytical and problem-solving skills
  • Experience applying Agile methodology
  • Data analysis
  • Excellent customer service skills (Ability to communicate with both technical and non-technical employees)
Computer Skills

  • Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
  • Experience with SSRS, SSIS
  • Strong SQL skills. Experience in other computer programming, scripting languages a plus
  • Basic grasp of API's and standards (REST, SOAP, OAuth)
  • Cloud Application Support a plus
Certificates, Licenses, Registrations

  • None
  • Hiring Salary Range: $62,000-$82,000
  • Bonus/Commission Eligible: No
  • Benefits: Air Methods provides a comprehensive benefits package. We believe our benefits should be as diverse as our teammates. We offer competitive medical, dental and vision coverage along with voluntary accident, hospitalization and critical illness coverage, short and long term disability, life and AD&D, time off programs, pretax and Roth 401(k) with a generous company match, tuition reimbursement, profession training and certifications, dependent care support, EAP and concierge services to name just some of what we have to offer.
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary Range: -
Relocation:
Travel:
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