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Hospitality & Planning
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live, and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Job overview and responsibilities
The Onboard Programs Associate Analyst will report to the Manager of Onboard Programs and support the data and product management for Food and Beverage technology. The position will require collaboration across various organizations to bring dynamically curated content to customers about what to expect onboard in the food and beverage space. Additionally, this role will be responsible for supporting the health and reliability of the preorder and digital menus programs, maintaining existing capabilities, and implementing future enhancements to correct opportunities or gaps in customer and employee experiences.
- Data Management
- Develop, publish, and audit monthly preorder scheduling rules
- Oversee digital menus backend configuration tables
- Risk Mitigation
- Support and triage any issues or reports that get sent in for preorder and digital menus platforms in partnership with Digital Technology
- Support Tasks
- Assist in the development and distribution of preorder exclusive meal forecasts
- Asset Management
- Maintain library of food and beverage imagery for preorder and digital menus platforms
- Other Tasks
- Collaborate with both internal and external stakeholders to ensure accuracy and support ad-hoc projects
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Unless subject to a collective bargaining agreement in the country to which an employee is being transferred; the employee retains their original date of employment and company seniority in the new country. Upon transfer, the employee is removed from payroll and benefits in former country and appropriately placed in the salary range and payroll / benefits systems of the new country.
Human Resources will assist with the terms and conditions of employment in light of labor agreements, collective agreements, country work rules and labor laws. In the new country, the employee is reinstated using the same employee id, date of employment and company seniority dates.