Audit and Fraud Prevention Analyst

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

As an Audit and Fraud Prevention Analyst you are responsible for LH Group-wide development, management and updating processes to prevent fraud. You will be part of the Payment Fraud Prevention Management Group and main responsible for the fraud rule development for SN (Brussels Airlines). Together with your teammates you are aiming to safeguard the development as well as implementation of fraud prevention measures. The job holder supports the effective, efficient, and transparent reporting of fraud topics and incidents by determining and reporting fraud figures to LH Group management and other stakeholders.

Your tasks

• Developing, implementing and regular updating fraud prevention processes to prevent financial loss.
• Initiation and management of cross- LHG projects to improve, harmonize and/or automate processes to prevent fraud.
• Continuous monitoring, analysing, and documenting of common fraud scenarios.
• Developing and improving exchange on fraud patterns/scenarios with other airlines and evaluating the implementation of joint fraud prevention measures.
• Planning, monitoring, and reporting of budgets for own area of work.
• Developing and continuous monitoring of suitable KPIs to measure target achievement within the own area of responsibility.

Your Profile:

• Bachelors degree required
• Min. 3 years working experience in Sales, Revenue Management, Steering, Ticketing or equivalent analytical experience
• Profound work experience within Payment, Sales and Ticketing or similar in the aviation industry.
• Excellent analytical, numerical and problem-solving skills.
• Strong interpersonal, social and communication capabilities. 
• Conceptually strong and capable of seeing the bigger picture.
• Ability to manage multiple topics simultaneously and to consistently perform under pressure.
• Advanced knowledge of Microsoft Office (especially Excel, Power Point).
• Knowledge of One Res and Amadeus Altéa is a plus.
• Knowledge of ticketing and payment processes.
• Willingness to travel several times a year (Team Meetings, Conventions).
• Excellent knowledge of the English language.

Subsequently, further challenges await you as part of your work as a Referent Audit and Fraud Prevention.

What we offer

• A flexible reward plan that allows you to optimize part of your salary
• A flexible work environment focused on activity-based working and home office possibility
• Travel benefits
• Bike allowance and/or public transport subscription
• Profit sharing
• Group insurance
• Company medical plan (optional)
• Meal & eco vouchers
• A spot in a very enthusiastic team & a great company to work for