Primary Function

• Serve as the subject matter expert for processes, administers, and tracks all employee FMLA, Workers’ Compensation claims, ADA (Americans with Disabilities Act) request, STD & LTD, and other leaves while ensuring compliance with applicable law and company policy.
• Consult with the Worker’s Compensation administrator to submit new claims, manage leaves and payment activities.
• Enter new hire data into 401(k) third party administrator recordkeeping system.
• Work closely with Compliance to ensure all ERISA, FMLA, ADA, HIPPA requirements are met and adhered to.
• Work with Safety Team to ensure all required OSHA recordkeeping, postings, and reporting activities are current and complete.
• Administers all benefits plan for multiple subsidiaries and contracts including SCA and CBA contracts.
• Serve as primary contact for all benefits and leaves for employees and supervisors and managers.
• Ensures the accuracy of all benefits enrollments in HRIS system.
• Communicate with vendors regarding various issues to include enrollments, claims and claims disputes along with invoice reconciliation.
• Assist with annual Open Enrollment process and conduct all benefits-related onboarding activities.
• Travels to new locations for new contact set up to include benefits meetings as well as travel to contract locations for annual Open Enrollment.
• Create benefits materials for new hires, open enrollment, and recruiting candidates.
• Ensure employee benefits and medical files are maintained properly in a secure environment.
• May be required to perform other related duties to meet ongoing needs of the organization.

Essential Duties

• Audit and reconcile plan enrollment and termination data.
• Audit and reconcile deductions and contributions in CostPoint.
• Audit and reconcile BEFs submitted to payroll.
• Prepare and/or audit check requests to be submitted to Accounts Payable for detailed accuracy per A/P processes, including:
  • Benefit vendor payment.
  • Benefit claims payment.
  • Union payments: pension, dues, H&W.
  • Other necessary benefit-related payments.

• Audit and reconcile FSA/HSA deductions to vendor upload files; oversee uploads are transmitted to vendor.
• Work closely with GL Benefit Accountants and assist with GL benefit reconciliations.
• Develop and maintain workflows on processes and procedures for benefits HRIS.
• Serve as Benefits Department POC/liaison with Finance Department regarding benefit related issues and pension audits.
• Assist with employee enrollments, open enrollment, and benefit orientations.
• Provide backup to other Benefit Department staff members.
• Provide assistance to update and maintain benefit records and other documents in compliance with applicable rules and regulations.
• Assist with annual 401(k) audits.
• Assist with compliance audits.
• Provide ongoing customer services with employees and Union/SCA representatives.
• Work in a constant state of alertness and in a safe manner.
• Perform other duties as directed.

Supervisory Responsibilities

This position has no supervisory functions.

Desired Knowledge, Skills & Abilities

• General knowledge of employee benefit and insurance plans, best practices, and state and federal compliance and the ability to learn and understand the Company’s benefit plan.
• Knowledge of basic accounting and GL principles and practices.
• General understanding of benefit deductions/deduction set-up. 
• Excellent organizational and time management skills with the ability to prioritize, multi-task, and confidentially process and maintain data with accuracy with minimal oversight.
• Advanced computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs.
• Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff.
• Effective oral and technical written communication skills to effectively and clearly communicate complex information to others as well as to present information in front of a group.
• Ability to process a high volume of data with accuracy and meet various deadlines.
• Ability to perform work at a high level of accuracy and attention to detail.
• Ability to enter data accurately into databases.
• Ability to identify and resolve issues in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in-group problem solving situations; use reason even when dealing with emotional topics.
• Active listening skills: attentiveness when listening to others to understand and ask appropriate questions.
• Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas.
• Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions.

Required