Contracts & Customer Service Administrator - BarnesWORX 12 Month Contract

BarnesWORX Community – a new and alternative way to work at Barnes. A BarnesWORX Community employee provides the best of both worlds as we look to accelerate our innovation efforts and capitalize on new opportunities in a digital world. BarnesWORX Community provides a pool of new and specialized skillsets (similar to freelance talent) that can be engaged and leveraged to work on new product developments, advanced programs, and innovative projects to support the growth the company. Join the BarnesWORX Community and become part of a flexible workforce that allows you to use your specialized skills and capabilities on project-based assignments that truly make a difference.Responsibilities:

• Assists Contract Manager in various contractual and business matters of the division, including reviewing and drafting contractual agreements; communicating with various departments on contractual issues; resolving routine and contractual administrative issues and questions; drafting correspondence for internal purposes or customers as necessary.
• Creation, review and analysis of legal and business contractual documents (including but not limited to sales agreements (LOI, LTA, Nominations, PO), order acknowledgements, nondisclosures) to ensure compliance with company guidelines.
• Follows contract processes to ensure compliance to Corporate and Division polices (including Price Policy) and contract terms and conditions. Assists the Contracts Manager on establishing the proper direction and guidance to functional areas to ensure proper administration of contract requirements.
• Make recommendations related to business risk, strategy and account management.
• Captures contractual documents, distributes copies to appropriate parties and retains in accordance with retention requirements.
• Responsible for inputting and maintain data in various business systems, ensuring data is current, accurate and complete.
• Responsible for the accurate and timely management of contract activity.
• Ensure all ERP data is accurate & complete in order to maintain backlog integrity including quantities, schedule & associated dollars.
• Serve as the central point of contact for military & commercial customer inquiries. Provide customer w/updated order & delivery status.
• Review of government solicitations (including FAR and DFARS) and customer RFQs. Coordinates with sales team and functional areas on new opportunities. Responsible for inputting data (RFQ, pricing, status, etc.) into the proposal tracking system and ensuring data is accurate and complete.
• Perform EDI (Electronic Data Interchange) transaction conversions to the ERP system, verify accuracy.
• Coordinates with finance to set up new customer including payment terms and conditions.
• Support Account Receivable initiatives by resolving discrepancies, collection efforts, working with customer on payment terms.
• Works with other functional areas to identify opportunities in support of continuous improvement initiatives.
• Responsible for raising export compliance concerns to the Division Export Compliance Admin (DECA) when required. May act as backup DECA.
• Other projects/responsibilities as assigned by supervisor or as needed.

Experience:

• Minimum of four years of prior experience in Contract Administration or a related position preferably in the Aerospace industry.
• Prior experience to include experience with regulatory compliance.
• Working knowledge of contract language, contract constructs and terms and conditions commonly used in business contracts and in bid documents including Government FAR and DFARS and export compliance regulations (EAR and ITAR).
• Able to handle and resolve customer complaints and problems and escalate to Contracts Manager when required.
• Excellent communication skills, (written and oral) with attention to detail.
• Willing and able to develop long-term relationships internally and externally.
• Good mathematical/quantitative and analytical orientation.
• Position requires tact and high degree of diplomacy; proven negotiation skills.
• Strong computer skills. PC aptitude in a Windows environment (MS Office: Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus).
• Proven success interacting with peers, senior management and other functional areas.