POSITION SUMMARY

Under supervision, develop and maintain a relationship with the worldwide sales team with a primary focus on timely creation and issuance of service purchasing documents to prospective customers. Work with the CRM to capture all pertinent information discussed with the customer and solicit approvals, when necessary, from upper management and other departments/areas. Execute and Manage Contracts. Comply with all internal and external procedures and compliance regulations.

JOB RESPONSIBLITIES

• Participate in sales proposal activity, draft and negotiate sales contracts, and evaluate and determine the most cost-effective and efficient approach to fulfilling the customers’ requests.
• Utilize Salesforce database for document creation and account management
• Comply, through coordination with the Configuration Specialists with contractual obligations and milestones that are critical to the contract, including but not limited to configuration deadlines, pricing policies, delivery schedule, trade-ins, and post-delivery commitments. Communicate to management any deviations from the established guidelines.
• Continue to develop and nurture the relationship between Embraer and the customer at all stages of the contract negotiation to ensure customer satisfaction and enhance the customers’ perception of Embraer.
• Act as the customers’ representative during the negotiation process, providing technical coordination for the customer with other Embraer departments.
• SAP related activities
• Compliance agent support
• Expand learning and skill base to a wide variety of job skills and personal competencies, including those necessary for succeeding in a team-based environment.
• Collects information from the negotiator and adapts the contract from the existing template / master.
• Develops and monitors contracts follow up via the contracts database (Doccon).
• Interface with the Legal Department.

• Ensures the signing of the contract in accordance with the existing procedures.
• Notifies the internal departments of the existence of new contracts and their main conditions (billing, payment, balance).
• Ensures accuracy of customer invoicing.
• Forwards invoicing information (monthly reporting) to internal and suppliers’ finance departments.
• Analyzes invoice-related disputes and reports to line manager and/or Finance department.
• Ensures and monitors the contract results (Gross Margin, revenue) Participates to the continuous improvement projects of his/her cell.
• Evaluation Meeting (Customers)
• Ensure the Contract Phase Out

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Education:

• BA/BS in Business Administration/Management, Legal studies or Aviation preferred.

Experience:

• A minimum of 2 years of experience in functional discipline including contracts, supply chain, customer-facing or general aviation-related role.

Knowledge, Skills & Abilities:

• Comprehension and understanding of broad practices associated within the field assigned.
• Applies these understandings in the completion of moderately complex work assignments.MS Office (Word, Excel, Power Point and Access), Internet Explorer, Lotus Notes, SAP and SalesForce.com experience is desirable.
• Excellent verbal and written communication skills.
• Interpersonal skills: relates well to all kinds of people, builds effective relationships, uses diplomacy and tact.
• Organized, prepared, yet flexible.
• Professional appearance and demeanor required.

Working Conditions / Environment/ Special Requirements

• Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.
• Ability to work flexible hours and different shifts, if required.

GENERAL COMMITMENT FOR ALL EMPLOYEES

• Commitment to company values and complies with department norms, policies, directives, and procedures.
• Incorporates Lean and P3E processes and concepts into daily activities.
• Strive for continuous improvement to processes and procedures.
• Honors and protects confidential and proprietary documents and information.
• Satisfies work schedule requirements.

The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.

Embraer is an Equal Opportunity Employer.