As a member of the Organizational Learning team, the Coordinator, Training  plays a pivotal role in fostering the professional development of our people, ensuring the delivery of high-quality training aligned with business needs. The Coordinator serves as a vital liaison between internal stakeholders, training partners, and vendors, guaranteeing that all training activities are efficiently planned, executed, and recorded to support exceptional operational performance. 

•    Liaise with organizational learning business partners (LBP) and Technical Learning Agents (TLA) to assess training requests and prioritize them to meet requested deadlines.
•    Coordinate with our technical learning advisors to provide roadmap support for new operations employees. 
•    Communicate with company stakeholders to ensure employees are aware of training events and schedules.
•    Forecast calendars, attendance and ensure trainer capacity.
•    Send invitations via Outlook and follow up with Leaders.
•    Coordinate logistics of training resources (transportation, audiovisual tools, rooms, equipment in general).
•    Is the keeper of the evidence of the training, performs punctual registration of the attendance to courses in internal and external platforms, as well as the qualifications.
•    Handle data entry to grant skills and certifications to trained employees.
•    Manages information and updates training records in various platforms (Leaning Management System) and in SIRCE (Corporate Training Registration System).
•    Provides support to analyze information corresponding to the performance indicators of the area 
•    Process attendance data and ensure integrity. 
•    Support special projects such as process improvement and new learning management system.

•    You possess a technical university degree in Administration or an equivalent combination of education and experience.
•    You possess a minimum of five (5) years of experience in a training coordination role.
•    You have exceptional organizational skills, including the ability to manage multiple assignments and prioritize work.
•    You have an attention to detail and are able to get the job done right the first time.
•    You possess excellent communication and interpersonal abilities.
•    You are recognized for your excellent customer service skills.
•    You are recognized for your ability in data analysis/management, planning/forecasting and troubleshooting.
•    You are fluent in English and in Spanish (spoken and written).
•    You possess a strong knowledge of learning management systems and are proficient in Microsoft Office (especially in Excel and Outlook).
•    You have a strong knowledge in PowerBI (would be considered an asset)
•    You have an astute way of engaging your peers and stakeholders so that they see you as an important partner in meeting their needs.
•    You foster teamwork by networking, bringing synergy to the team and mobilizing resources to execute.
•    You meet professional obligations through effective work habits such as meeting deadlines, respecting schedules and showing respect for others.